Waiter Chinoiserie Lounge - Jumeirah Carlton Tower
Waiter Chinoiserie Lounge - Jumeirah Carlton Tower

Waiter Chinoiserie Lounge - Jumeirah Carlton Tower

London Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a Waiter, serving guests with style and efficiency at Chinoiserie.
  • Company: Be part of Jumeirah, a luxury hotel brand known for exceptional service and stunning locations.
  • Benefits: Enjoy generous perks like discounts, extra holidays, and wellness benefits.
  • Why this job: Experience a vibrant work culture in a prestigious setting while developing your hospitality skills.
  • Qualifications: Must have at least 1 year of experience in high-end hospitality.
  • Other info: This role is based in Knightsbridge, London, and requires UK residency.

An opportunity has arisen for a Waiter to join the Chinoiserie in Jumeirah Carlton Tower. The main duties and responsibilities of this role are:

  • To ensure that all guests are correctly and speedily logged and processed in the most courteous way.
  • To have a good knowledge of the menu and styles of service.
  • To take food and beverage orders efficiently and professionally ensuring all information is correct.
  • To be fully conversant with the table lay-up and mise-en-place prior to, during and after service.
  • To inform supervisors of all guest comments and requirements that cannot be resolved immediately.
  • To be familiar with and implement any relevant legislation i.e. liquor licensing.
  • Ensure strict control is adhered to when receiving and returning keys and whilst in his/her possession.
  • Reports any incidents, complaints, suspicious persons or safety hazards immediately.
  • Ensure a high degree of personal skills, accuracy, attention to detail and positive attitude.
  • To report for duty punctually wearing the correct uniform.
  • To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.

The ideal candidate for this position will have the following experience and qualifications:

  • Minimum 1 year of experience in a similar role within a luxury hotel or high-end hospitality environment.
  • High level of accuracy in overseeing daily operations, inspections, and reports, with an eye for luxury standards.
  • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned by management, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
  • To assist in maximising productivity for the Department.
  • To respond to any changes in the department as dictated by the needs of the industry, company or hotel.

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate themselves with one of the most luxurious brands in the hospitality industry. This includes:

  • Extra Holiday for significant birthday (21, 30, 40, etc.)
  • Life Insurance
  • Jumeirah Perks Website Access Discounts
  • F&B and Spa Treatment Discounts
  • One and a half times pay for work during bank holidays
  • Dry Cleaning of uniform or Business attire
  • Meals on Duty
  • Employee Assistance Program
  • Wellness Benefits Chiropodist, Flu Jabs, and more!
  • Taxi Service After Hours
  • Social Events & Recognition Programmes
  • Ongoing Training & Development
  • Company Sick Pay
  • Travel Card Season Ticket Loan
  • Live Your Guest Life Stay
  • Jumeirah Discounts Stays in other Hotels
  • Cycle Scheme Internal Transfer Scheme
  • Eye Test & Discount for VDU Users
  • Dental Cash Back Plan
  • External Transfer Scheme
  • Group Pension Plan with enhanced contributions
  • Income Protection Scheme

If you think you will be a match for this role and are based in the UK with full rights to work, please apply to this role.

Waiter Chinoiserie Lounge - Jumeirah Carlton Tower employer: Jumeirah Carlton Tower

Jumeirah Carlton Tower is an exceptional employer, offering a vibrant work culture that prioritises employee development and inclusivity in the heart of London's prestigious Knightsbridge. With generous benefits such as extra holiday for significant birthdays, wellness programmes, and ongoing training opportunities, employees are empowered to thrive in a luxurious environment while enjoying unique perks like discounted stays at other Jumeirah properties. Join us to be part of a team that not only values excellence in service but also celebrates diversity and personal growth.
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Contact Detail:

Jumeirah Carlton Tower Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter Chinoiserie Lounge - Jumeirah Carlton Tower

✨Tip Number 1

Familiarise yourself with the Jumeirah brand and its values. Understanding their commitment to luxury and exceptional service will help you align your approach during interviews and interactions.

✨Tip Number 2

Brush up on your knowledge of fine dining etiquette and service styles. Being able to demonstrate this knowledge in a practical setting can set you apart from other candidates.

✨Tip Number 3

Network with current or former employees of Jumeirah Group. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.

✨Tip Number 4

Prepare to discuss your previous experience in high-end hospitality. Be ready to share specific examples of how you've handled guest interactions and maintained high standards in your past roles.

We think you need these skills to ace Waiter Chinoiserie Lounge - Jumeirah Carlton Tower

Excellent Communication Skills
Customer Service Orientation
Attention to Detail
Knowledge of Food and Beverage Service
Menu Familiarity
Time Management
Teamwork
Flexibility and Adaptability
Problem-Solving Skills
Personal Hygiene and Grooming Standards
Ability to Handle Guest Complaints
Knowledge of Liquor Licensing Legislation
Professionalism
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Waiter at Chinoiserie. Familiarise yourself with the job description and think about how your experience aligns with their requirements.

Tailor Your CV: Customise your CV to highlight relevant experience in luxury hospitality. Emphasise any previous roles where you demonstrated high standards of service, attention to detail, and knowledge of food and beverage.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Jumeirah's brand values. Mention specific experiences that demonstrate your ability to provide exceptional service and work in a fast-paced environment.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.

How to prepare for a job interview at Jumeirah Carlton Tower

✨Know the Menu Inside Out

Familiarise yourself with the menu and styles of service at Chinoiserie. Being able to discuss dishes confidently will impress your interviewers and show that you're serious about the role.

✨Demonstrate Your Customer Service Skills

Prepare examples from your past experience where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond for guests, as this is crucial in a luxury environment.

✨Dress to Impress

Make sure to arrive in smart attire that reflects the high standards of Jumeirah Carlton Tower. A polished appearance shows that you understand the importance of personal presentation in the hospitality industry.

✨Be Ready for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle guest complaints. Think of scenarios where you had to think on your feet and prepare to discuss how you would manage similar situations in the future.

Waiter Chinoiserie Lounge - Jumeirah Carlton Tower
Jumeirah Carlton Tower
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