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- Tasks: Lead the restaurant and bar operations, ensuring top-notch service and financial success.
- Company: Balls Brothers Austin Friars is a vibrant venue for events, offering tailored menus and exceptional experiences.
- Benefits: Enjoy a competitive bonus scheme, 50% off food, and a commitment to work/life balance.
- Why this job: Join a dynamic team with opportunities for growth in a fun, social environment.
- Qualifications: Experience as a General Manager in a similar venue is essential; strong leadership and customer service skills required.
- Other info: Be part of a company with 25 pubs across the UK, offering plenty of career progression.
The predicted salary is between 36000 - 60000 £ per year.
From after-work drinks, socials and corporate events to private weekend hire for a party or wedding reception, Balls Brothers Austin Friars have fantastic facilities which can meet any event. We offer a fine range of menus to suit any event, from sit-down menu to an array of buffet options, we can tailor our food to meet your requirements. We also offer a competitive day delegate range, which is perfect for those large events.
As the General Manager, you will be responsible for overseeing all aspects of the restaurant and bar operations. This includes managing staff, ensuring a high level of customer satisfaction, and maintaining financial performance. You will be the driving force behind the day-to-day operations and long-term strategic planning.
Our Ideal Requirements:- Proven experience as a General Manager in a similar venue is highly desirable
- Lead, motivate, and develop a high-performing team, including hiring, training, and scheduling staff
- Manage budgets, monitor the site's financial performance, and implement strategies to increase profitability
- A notable interest in fantastic food, cocktails, wine and beer
- Great attention to detail, high standards and exceptional customer service skills
- Develop and execute marketing strategies to attract and retain customers, including special events and promotions
- A proven track record of effective organisation and planning
- A can-do, enthusiastic attitude with the ability to multi-task
- A very competitive discretionary bonus scheme paid out monthly based on the site's bottom line
- Our annual team party
- 48-hour contract and a commitment for a good work/life balance
- 50% off food in all our venues
- Refer a friend program
- And the usual - pension and team meals
In return, there is a cracking salary and bonus package on offer! There is plenty of opportunity to progress or move within the company with 25 other pubs across the UK within the Mosaic umbrella.
General Manager employer: Mosaic Pub and Dining
Contact Detail:
Mosaic Pub and Dining Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience as General Managers. Attend industry events or join relevant online forums to connect with others and gain insights into what it takes to excel in this role.
✨Tip Number 2
Familiarise yourself with the latest trends in food and beverage management. Being knowledgeable about current market preferences can help you stand out during interviews and demonstrate your passion for the industry.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved customer satisfaction in previous roles. Highlighting your leadership skills and ability to drive results will be crucial in showcasing your fit for the position.
✨Tip Number 4
Research Balls Brothers Austin Friars and their unique offerings. Understanding their brand and values will allow you to tailor your approach and show how you can contribute to their success as a General Manager.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a General Manager in similar venues. Focus on your achievements in managing staff, improving customer satisfaction, and financial performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific examples of how you've led teams, managed budgets, and executed successful marketing strategies.
Highlight Relevant Skills: Emphasise skills that align with the job description, such as leadership, attention to detail, and customer service. Use concrete examples to demonstrate these skills in action.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Mention why you are excited about the opportunity to work at Balls Brothers Austin Friars and how you can contribute to their success.
How to prepare for a job interview at Mosaic Pub and Dining
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead and motivate your team. Be prepared to discuss your previous experiences in managing staff, including how you’ve handled challenges and fostered a positive work environment.
✨Demonstrate Financial Acumen
Understanding budgets and financial performance is crucial for this role. Bring examples of how you've successfully managed finances in past positions, and be ready to discuss strategies you've implemented to increase profitability.
✨Highlight Customer Service Excellence
Exceptional customer service is key in the hospitality industry. Prepare to share specific instances where you went above and beyond to ensure customer satisfaction, and how you plan to maintain high standards in this new role.
✨Express Your Passion for Food and Drink
A notable interest in food, cocktails, wine, and beer is essential. Be enthusiastic about discussing your favourite menus or drinks, and how you can contribute to creating memorable experiences for guests at Balls Brothers Austin Friars.
