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- Tasks: As a Duty Manager, you'll oversee daily operations and ensure exceptional guest experiences.
- Company: Fazenda is a vibrant restaurant known for its delicious food and welcoming atmosphere.
- Benefits: Enjoy enhanced maternity/paternity pay, 50% discount on food, free meals during breaks, and more!
- Why this job: Join a supportive team that values work-life balance and celebrates your milestones.
- Qualifications: No specific qualifications required; just bring your passion for hospitality and teamwork.
- Other info: Christmas and New Year closures guarantee time off with loved ones.
The predicted salary is between 28800 - 43200 £ per year.
Benefits of being a Guest Service Representative at Fazenda:
- Enhanced maternity and paternity pay up to 9 months full pay
- Christmas Day and New Years Day closures to guarantee time off with your loved ones
- 50% brand discount on both food and drink
- Free meals during breaks
- Complimentary meal for two to celebrate your work anniversary each year you’re working with us
- Employee assistance programme
Contact Detail:
Fazenda Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the company culture at Fazenda. Understanding their values and how they treat their guests will help you align your responses during interviews, showcasing that you're a great fit for the team.
✨Tip Number 2
Network with current or former employees of Fazenda. They can provide insights into what the role of Duty Manager entails and share tips on how to stand out in the application process.
✨Tip Number 3
Prepare to discuss your experience in managing teams and handling guest complaints. Be ready with specific examples that demonstrate your leadership skills and ability to maintain high service standards.
✨Tip Number 4
Show enthusiasm for the hospitality industry and a passion for customer service. Employers love candidates who are genuinely excited about the role and can convey that energy during interviews.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description for the Duty Manager position carefully. Make sure you understand the responsibilities and expectations, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in guest services or management roles. Use specific examples to demonstrate your skills and how they relate to the position.
Showcase Your Customer Service Skills: As a Duty Manager, excellent customer service is key. Include examples of how you've successfully handled customer complaints or improved guest experiences in your application.
Personalise Your Cover Letter: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role at Fazenda. Mention why you want to work there and how you align with their values.
How to prepare for a job interview at Fazenda
✨Understand the Role
Make sure you have a clear understanding of what a Duty Manager does. Familiarise yourself with the responsibilities and expectations of the role, as well as how it fits into the overall operation of the company.
✨Showcase Your Customer Service Skills
As a Duty Manager, you'll be dealing with guests regularly. Prepare examples from your past experiences that demonstrate your ability to handle customer queries and complaints effectively.
✨Highlight Leadership Experience
The role requires strong leadership skills. Be ready to discuss your previous management experiences, how you motivate a team, and how you handle conflicts within a team setting.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Duty Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
