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- Tasks: Join our IT team to modernise and maintain our infrastructure while supporting end-users.
- Company: Be part of a forward-thinking organisation embracing modern workplace technologies.
- Benefits: Enjoy a 35-hour work week with flexible hours and a supportive team environment.
- Why this job: Make a real impact by improving IT systems and enhancing user experiences.
- Qualifications: Extensive networking knowledge and experience with Windows Server and Azure required.
- Other info: Work Monday to Friday, 9am to 5pm, with a one-hour lunch break.
The predicted salary is between 36000 - 60000 £ per year.
We welcome internal and external applications for this opportunity in our IT Team.
Scope:
We are looking for an experienced Infrastructure analyst required to join a small team that are transitioning the IT systems of the organisation, embracing modern workplace technologies, and adopting new methods and practises.
Key Objectives:
- Supporting the modernisation of all aspects of IT within the business.
- Assisting the Support desk.
- Analysing the existing infrastructure and suggesting/researching improvements.
- Monitoring and maintaining all aspects of the infrastructure.
- Provide business focused information as required.
Skills:
- Extensive knowledge of networking (DNS, DHCP, TCP, IP/Subnetting, VLANs).
- Windows server 2016-2019.
- Office/Microsoft 365 (F through to E suites).
- Modern identities & security.
- Azure (PaaS, IaaS) security & governance.
- Familiar with firewall configuration & advanced threat hunting.
- Experience with security tools and general vulnerability management.
- Production of documentation for end users and the support desk.
Summary of Daily Duties:
- Monitor and maintain the infrastructure.
- Undertake regular patch/upgrade activities.
- Assist IT support team with end-user queries.
- Assist in configuring end user devices (new hardware/policy/compliance management).
Hours of Work:
Monday to Friday: 9am – 5pm. 1-hour for lunch. 35-hours per week.
Locations
Infrastructure Support Analyst employer: HepcoMotion
Contact Detail:
HepcoMotion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Support Analyst
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server 2016-2019 and Azure. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Network with current employees or professionals in the field through platforms like LinkedIn. Engaging with them can provide insights into the company culture and the specific challenges they face, which you can address in your discussions.
✨Tip Number 3
Prepare to discuss your previous experiences with infrastructure analysis and improvements. Be ready to share specific examples of how you've successfully modernised IT systems or resolved complex issues in past roles.
✨Tip Number 4
Stay updated on the latest trends in IT infrastructure and security. Being knowledgeable about emerging technologies and best practices will demonstrate your commitment to continuous learning and improvement, which is crucial for this role.
We think you need these skills to ace Infrastructure Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive knowledge of networking, Windows Server, and Azure. Use specific examples from your past experience that demonstrate your ability to support IT infrastructure and modern workplace technologies.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the key objectives of the position, such as supporting the modernisation of IT systems and assisting the support desk.
Showcase Relevant Experience: When detailing your work history, focus on experiences that relate directly to the responsibilities listed in the job description. Highlight any previous roles where you monitored and maintained IT infrastructure or assisted with end-user queries.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an Infrastructure Support Analyst.
How to prepare for a job interview at HepcoMotion
✨Showcase Your Technical Knowledge
Be prepared to discuss your extensive knowledge of networking, Windows Server, and Azure. Highlight specific experiences where you've successfully implemented or improved these technologies in previous roles.
✨Demonstrate Problem-Solving Skills
Expect scenario-based questions that assess your ability to analyse existing infrastructure and suggest improvements. Use examples from your past work to illustrate how you approached similar challenges.
✨Emphasise Team Collaboration
Since you'll be joining a small team, it's crucial to demonstrate your ability to work collaboratively. Share examples of how you've effectively communicated and collaborated with colleagues to achieve common goals.
✨Prepare for Security Discussions
Given the focus on security tools and vulnerability management, be ready to discuss your experience with firewalls and threat hunting. Familiarise yourself with current security trends and be prepared to share your insights.
