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- Tasks: Lead a vibrant team, ensuring exceptional guest experiences and driving restaurant performance.
- Company: Wagamama celebrates individuality and has over 165 restaurants dedicated to nourishing souls.
- Benefits: Enjoy weekly pay, flexible hours, free food on shift, and a £1000 annual bonus opportunity.
- Why this job: Join a supportive culture that values personal growth and celebrates success with your team.
- Qualifications: Experience in managing shifts, coaching teams, and understanding financial performance is essential.
- Other info: Be part of a family-friendly workplace with industry-leading policies and national recognition.
The predicted salary is between 30000 - 42000 £ per year.
We don’t conform, we celebrate difference. Appreciating personality over perfection - we call it be you, be wagamama. With over 165 restaurants, we are looking for a front of house manager to join us on our continuous journey to nourish us all from bowl to soul.
The role as a front of house manager, you’ll be a leader who cares passionately about creating a positive place for our guests and our teams. You will support in continuous coaching and developing your team to be the best they can be whilst driving your restaurant performance and delivering amazing results.
If you are passionate about supporting your team, focusing on training and developing others to help them be the best they can be and maintaining high standards, are experienced in running and planning shifts to make sure we have the right cover, and love working with the team, coaching on the go, have experience in managing labour and rotas, and have an understanding of the financial performance of your restaurant, we’d love to hear from you.
Wok’s in it for you:
- Weekly pay + share of the tips
- Access up to 30% of your earnings before payday with Wagestream
- £1000 annual bonus opportunity
- Flexible hours to support your side hustle
- Free food on shift - yes anything from our menu! Plus 50% outside of work to treat your friends and family
- An industry leading family friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay)
- Be the first to experience our brand-new menus
- Wagamama parties throughout the year with VIP guests
- Be known nationwide as a love above the door legend - our national recognition programme
- In addition to this, we offer the usual such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards
Be you, be wagamama. Wagamama is proudly part of Disability Confident. 100% of tips go to our teams. Actual tips by restaurant will vary. Tips are left solely at our guests' discretion and are not considered as wages by the company nor are they guaranteed in any way.
front of house manager employer: Wagamama
Contact Detail:
Wagamama Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land front of house manager
✨Tip Number 1
Familiarise yourself with the wagamama brand and its values. Understanding their commitment to celebrating individuality and creating a positive environment will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached and developed teams in previous roles. Be ready to discuss specific situations where your guidance led to improved performance or morale.
✨Tip Number 3
Research the financial aspects of restaurant management, particularly in relation to labour management and performance metrics. Being able to speak knowledgeably about these topics will demonstrate your readiness for the role.
✨Tip Number 4
Prepare to discuss how you celebrate team successes and recognise individual contributions. This is crucial for a front of house manager at wagamama, so think of creative ways you've motivated your team in the past.
We think you need these skills to ace front of house manager
Some tips for your application 🫡
Understand the Company Culture: Wagamama celebrates individuality and difference. Make sure to reflect this understanding in your application by showcasing your unique personality and how it aligns with their values.
Highlight Relevant Experience: Emphasise your experience in managing teams, planning shifts, and driving restaurant performance. Use specific examples that demonstrate your ability to coach and develop others.
Showcase Your Passion: Express your passion for creating a positive environment for both guests and team members. Share anecdotes that illustrate your commitment to high standards and team success.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the specific requirements of the front of house manager role. Use keywords from the job description to ensure your application stands out.
How to prepare for a job interview at Wagamama
✨Show Your Passion for Team Development
As a front of house manager, it's crucial to demonstrate your commitment to coaching and developing your team. Share specific examples of how you've supported team members in the past and highlight your approach to fostering a positive work environment.
✨Understand Financial Performance
Be prepared to discuss your experience with managing labour and rotas, as well as your understanding of financial performance in a restaurant setting. This shows that you can balance operational needs with financial goals, which is key for the role.
✨Emphasise Your Leadership Style
Wagamama values individuality, so be sure to articulate your unique leadership style. Discuss how you celebrate success within your team and recognise individual contributions, aligning with their 'be you, be wagamama' philosophy.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your previous roles where you successfully managed conflicts or improved team dynamics.
