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For Companies At a Glance
- Tasks: Welcome customers, handle calls, and support the dealership team.
- Company: Join a reputable dealership focused on customer satisfaction and excellence.
- Benefits: Enjoy flexible hours and a friendly work environment.
- Why this job: Perfect for those who love interacting with people and want to build professional skills.
- Qualifications: No specific experience required, just a positive attitude and willingness to learn.
- Other info: Part-time role, ideal for students looking to gain work experience.
Main Purpose of the Job:
- Customer and Visitor Welcome: Ensure all customers and visitors are greeted in a professional, courteous, and friendly manner to promote the dealership's image.
- Call Handling: Answer both internal and external calls quickly and direct them appropriately and efficiently.
- Team Collaboration: Work closely with the dealership team to uphold high industry standards in customer care and satisfaction.
Key Performance Areas:
- Operating Controls: Ensure accurate and timely completion of administrative tasks. Focus on achieving high customer satisfaction through personal conduct and professionalism.
- Communication: Develop and maintain positive working relationships with colleagues, customers, suppliers, and external representatives, as needed.
- Policies and Practices: Greet customers and visitors promptly and professionally. Follow all environmental, health, safety, and company policies, ensuring legal compliance.
- Personal Criteria: Maintain a positive attitude and demonstrate professional behaviour. Support the dealership's reputation for excellence through appropriate appearance and conduct. Regularly assess personal performance and engage in development activities for continuous improvement.
Dealership Receptionist / Host - PART TIME employer: Office Angels
Contact Detail:
Office Angels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dealership Receptionist / Host - PART TIME
✨Tip Number 1
Familiarise yourself with the dealership's values and customer service standards. This will help you align your approach during interviews and demonstrate that you understand the importance of a positive customer experience.
✨Tip Number 2
Practice your communication skills, especially in handling phone calls. Since call handling is a key part of the role, being able to articulate clearly and professionally will set you apart from other candidates.
✨Tip Number 3
Showcase your ability to work as part of a team. Think of examples from past experiences where you collaborated effectively with others, as this will highlight your suitability for the team-oriented environment of the dealership.
✨Tip Number 4
Demonstrate your commitment to personal development. Be prepared to discuss how you assess your performance and what steps you take to improve, as this reflects a proactive attitude that employers value.
We think you need these skills to ace Dealership Receptionist / Host - PART TIME
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Dealership Receptionist/Host position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Professional CV: Create a CV that showcases your relevant experience, particularly in customer service and administrative roles. Emphasise your ability to handle calls efficiently and maintain a positive attitude, as these are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the dealership. Mention specific examples of how you've successfully greeted customers or handled calls in previous positions, demonstrating your suitability for the job.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at Office Angels
✨Showcase Your Customer Service Skills
As a Dealership Receptionist/Host, your ability to greet customers warmly is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your friendly and professional manner.
✨Demonstrate Effective Communication
Since you'll be handling calls and interacting with various stakeholders, practice clear and concise communication. Be ready to discuss how you manage calls and direct inquiries efficiently.
✨Emphasise Team Collaboration
This role requires working closely with the dealership team. Think of instances where you've successfully collaborated with others to achieve a common goal and be prepared to share these experiences.
✨Maintain a Professional Appearance
First impressions matter! Dress appropriately for the interview to reflect the professional image expected in the dealership environment. This shows that you understand the importance of representing the company well.
