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For Companies At a Glance
- Tasks: Lead a vibrant charity shop, manage volunteers, and boost sales through creative strategies.
- Company: Join Blue Cross, a beloved charity dedicated to supporting pets and their families.
- Benefits: Enjoy 38 days holiday, pension scheme, life assurance, and wellness support.
- Why this job: Make a real impact in your community while developing your retail management skills.
- Qualifications: Retail management experience and excellent interpersonal skills are essential.
- Other info: Flexible working hours and a supportive team environment await you!
The predicted salary is between 22000 - 26646 £ per year.
Application Deadline: 25 March 2025
Department: Fundraising, Comms & Engagement
Employment Type: Permanent - Full Time
Location: Cheltenham
Reporting To: Area Manager
Compensation: £22,000 - £23,500 / year
Description Contract: Permanent, full time, 35 hours per week over 5 days
Salary: £23,000 - £26,646 per annum
Location: High Street, Cheltenham
Closing date: 25th March 2025
Interview date: 1st and 2nd April 2025
In the heart of the historic town of Cheltenham, you will find a vibrant charity shop which is well loved and supported by its local community. We are looking for a Shop Manager to take this shop by storm and continue our mission of supporting pets and their families.
More about the role
Working with the Assistant Manager, you will recruit, train and support our incredibly loyal volunteers to ensure our shop runs smoothly and efficiently. You must be confident in promoting and showcasing what we do to increase the amount of people who are able to volunteer with us or donate stock. You will be providing oversight on day to day activities, supporting with visual merchandising and planning strategies to increase stock quality and quantity to enable us to grow our business. As a Shop Manager, we need you to use your experience in retail management to make this store thrive in the community it sits in. Ideally you will be a local person with great connections and ideas in how best to sell and engage with our customers. Your great organisation skills along with an eye for attention to detail will guarantee smooth operations, allowing your team to come together and provide quality customer service.
Our Cheltenham shop is open Monday to Saturday from 09:00 till 17:00. Your normal working pattern may change each week, subject to the needs of the business.
About you
Essential qualifications, skills, and experience:
- Retail management experience
- Commercial awareness to deliver sales
- Excellent interpersonal skills and the ability to build strong external relationships
- Good IT skills and a basic understanding of finance
- Good people management skills
- Excellent customer service skills
It would also be great if you had:
- Full driving licence
- Experience of working with volunteers
- Experience of fundraising
How to apply
Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today. At Blue Cross, we’re dedicated to providing you with a supportive and rewarding working environment where you feel valued throughout your career with us. Our generous benefits package includes:
- 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
- Pension scheme with enhanced employer contribution
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme
- Annual volunteer days
- Claim for professional fees
- Charity worker discounts across a variety of retailers.
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Shop Manager - Cheltenham employer: Blue Cross For Pets
Contact Detail:
Blue Cross For Pets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - Cheltenham
✨Tip Number 1
Familiarise yourself with the local community in Cheltenham. Understanding the demographics and preferences of the area will help you tailor your approach to engaging customers and volunteers effectively.
✨Tip Number 2
Network with local businesses and organisations. Building relationships with other retailers and community groups can provide valuable support and increase visibility for your shop, which is crucial for driving donations and volunteer interest.
✨Tip Number 3
Showcase your retail management experience through practical examples. Be ready to discuss specific strategies you've implemented in previous roles that led to increased sales or improved customer service, as this will demonstrate your capability to thrive in this position.
✨Tip Number 4
Prepare to discuss your ideas for visual merchandising. Think about how you can creatively display products to attract customers and enhance their shopping experience, as this is a key aspect of the Shop Manager role.
We think you need these skills to ace Shop Manager - Cheltenham
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Shop Manager position. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail management experience, interpersonal skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the charity's mission. Mention specific examples of how you've successfully managed teams or improved sales in previous roles, and explain why you're a great fit for the Cheltenham community.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Blue Cross For Pets
✨Showcase Your Retail Management Experience
Be prepared to discuss your previous retail management roles in detail. Highlight specific achievements, such as increasing sales or improving customer satisfaction, to demonstrate your capability to lead the shop effectively.
✨Emphasise Your Community Connections
Since the role requires strong local engagement, think of ways you can leverage your connections in Cheltenham. Share ideas on how you would attract more volunteers and customers to the shop, showcasing your understanding of the local community.
✨Demonstrate Your People Management Skills
Prepare examples of how you've successfully recruited, trained, and supported team members or volunteers in the past. This will show your potential employer that you can foster a positive and productive environment in the shop.
✨Discuss Your Vision for the Shop
Think about strategies you could implement to enhance stock quality and quantity. Be ready to share your vision for visual merchandising and how you plan to engage customers, which will illustrate your proactive approach to managing the shop.
