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- Tasks: Support Service Users with advice and safeguarding while managing a caseload.
- Company: Wethersfield provides safe, temporary accommodation for those in need.
- Benefits: Enjoy 25 days annual leave, health membership, and a supportive work environment.
- Why this job: Make a real difference in people's lives while working in a dynamic team.
- Qualifications: Experience in welfare roles, strong communication skills, and empathy are essential.
- Other info: DBS check and Counter Terrorism Clearance required; flexible shifts available.
The predicted salary is between 28000 - 35000 £ per year.
Location: Wethersfield
Salary: £28,000-£35,000
Hours: 48 hours per week, with 12-hour shifts rotating between days and nights. Day shift 7am-7pm and night shift 7pm-7am
Contract Type: Permanent
Purpose of the Role: The Welfare Officer at Wethersfield provides direct advice and safeguarding support to Service Users onsite. Wethersfield's primary function is to offer temporary, safe accommodation for Service Users. Managing an assigned caseload, the Welfare Officer conducts room inspections, maintains accurate records, updates systems, and ensures compliance with company procedures at all times.
Key Responsibilities:
- Manage a caseload of Service Users within the Initial Accommodation estate.
- Provide guidance and signposting to essential services, including doctors, shops, and support agencies.
- Conduct regular visits, report incidents, absconders, and any Service User concerns.
- Ensure timely Move on of Service Users before the final payment date.
- Arrange initial transport for Service Users to accommodation or relocation as needed.
- Maintain health and safety standards for Service Users at all times.
- Perform regular welfare checks on Service Users and accommodation sites.
- Manage a property portfolio, ensuring proper maintenance of Initial Accommodation properties and hotels.
- Conduct monthly inspections, report defects, and arrange repairs/replacements in line with inventory procedures.
- Recommend relocations or property terminations to optimise portfolio and void management.
Required Skills:
- Experience as a Welfare Officer or similar role.
- Aware of diverse cultures and backgrounds.
- Empathetic, adaptable, and resilient.
- Strong problem-solving and communication skills.
- Well-organised with effective planning abilities.
- Able to work independently and as part of a team.
Benefits:
- 25 days annual leave plus bank holidays
- Health Membership
- Life cover
- 6-month probation period
- 4% employer and 4% employee pension contribution
- Laptop, phone, and other equipment as needed
- Employee Assistance Programme
- Referral scheme
The successful candidate must undergo a DBS check and Counter Terrorism Clearance (CTC) as part of the roles requirements.
Please contact Kerrie Collett on 07778 403485 to learn more, or submit your application today.
Welfare Officer in Braintree employer: DCV Technologies Limited
Contact Detail:
DCV Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Officer in Braintree
✨Tip Number 1
Familiarise yourself with the specific needs of Service Users in temporary accommodation. Understanding their challenges and how to provide effective support will set you apart during interviews.
✨Tip Number 2
Network with professionals in the welfare sector. Attend local events or online forums where you can connect with current Welfare Officers or organisations that focus on similar roles.
✨Tip Number 3
Prepare for situational interview questions by thinking of examples from your past experiences. Be ready to discuss how you've handled difficult situations or provided support to diverse groups.
✨Tip Number 4
Research Wethersfield's policies and procedures regarding welfare support. Showing that you understand their operational framework will demonstrate your commitment and readiness for the role.
We think you need these skills to ace Welfare Officer in Braintree
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and required skills for the Welfare Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in welfare or similar roles. Use bullet points for clarity and focus on achievements that demonstrate your problem-solving and communication skills.
Write a Strong Cover Letter: Your cover letter should express your passion for the role and the organisation. Mention specific experiences that showcase your empathy, adaptability, and ability to manage a caseload effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DCV Technologies Limited
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Welfare Officer. Familiarise yourself with the key tasks such as managing a caseload, conducting welfare checks, and ensuring compliance with health and safety standards.
✨Show Empathy and Adaptability
During the interview, demonstrate your ability to empathise with diverse cultures and backgrounds. Share examples from your past experiences where you adapted your approach to meet the needs of different individuals.
✨Highlight Problem-Solving Skills
Be prepared to discuss specific situations where you successfully resolved issues or challenges in previous roles. This will showcase your strong problem-solving abilities, which are crucial for a Welfare Officer.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Consider asking about the support systems in place for Service Users.
