Sales Solutions Architect

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence.

About the Role: AlphaSense is looking to add a solutions architect to our Application Specialist team to support the sales team in pre-sales positioning and trial support, information security review, and large technical implementations. Over the past year, this team has been central in determining the product/market fit, supporting organizational training, and closing & implementing our initial set of customers for our Enterprise Intelligence solution. The adoption rate of the EI offering will deliver significant growth for AlphaSense in 2025 and beyond, driving the need to expand the team.

As part of the Application Specialist team, you will work at the intersection of customer engagement, sales, enablement, product, and engineering. Your role will involve guiding clients through complex business challenges, aligning AlphaSense’s AI-powered insights to meet their goals, and contributing real-world feedback to influence our product roadmap. This role requires deep technical expertise, creativity in problem-solving, and outstanding client engagement skills.

What You’ll Do:

• Develop a deep understanding of clients’ strategic business and technical objectives, mapping AlphaSense’s capabilities to drive organizational impact.
• Act as a trusted advisor, guiding customers and prospects in executing effective data and knowledge management strategies with AlphaSense’s EI solution.
• Lead technical evaluations by designing and delivering compelling product demonstrations that highlight unique Enterprise Intelligence use cases and applications.
• Drive customer adoption by identifying new, creative applications for our EI solution across diverse industries and functional areas.
• Collaborate closely with engineering to ensure seamless post-sale support and product optimization.
• Operate cross-functionally, leveraging all aspects of the AlphaSense platform to deepen engagement and expand product use within client organizations.
• Serve as an Enterprise Intelligence subject matter expert for internal stakeholders, enhancing understanding of EI capabilities, use cases, and implementation best practices.

Who You Are:

• Entrepreneurial mindset with a passion for driving customer adoption and contributing to strategic product direction.
• 5+ years of pre-sales experience with complex, technical products, ideally within a SaaS or AI-driven solution environment.
• 10+ years of customer-facing experience for a SaaS solution.
• Exceptional presentation skills, adept at conveying technical concepts to both business and technical stakeholders.
• Proven ability to manage complex sales processes, engaging multiple client departments and levels of leadership.
• Technical acumen with experience in REST or GraphQL APIs, able to collaborate effectively with engineering and technical teams.
• Technical proficiency in software development within one or more of the following: Backend development (Java, C#, Node.js, Python, PHP), Web development (JavaScript, HTML/CSS, front-end frameworks such as React, Vue.js, or Angular).
• Collaborative and influential, skilled in building credibility and fostering strong relationships across the organization.
• Knowledge of cloud platforms (AWS, Google Cloud, Microsoft Azure) and cloud-based application architecture.
• Background in financial markets or FinTech and experience with market intelligence solutions is a plus.

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.