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- Tasks: Help customers plan unforgettable holidays and smash sales targets in a fun retail environment.
- Company: Join TUI, the best-loved holiday company, known for its inclusive culture and care for employees.
- Benefits: Earn £12.04/hour plus commission, enjoy holiday discounts, and access health and wellbeing perks.
- Why this job: Be part of a dynamic team, gain travel expertise, and create memorable experiences for customers.
- Qualifications: No specific experience required; just bring your passion for travel and customer service!
- Other info: Flexible shifts including weekends and evenings to fit your schedule.
Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Lancaster Asda store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company., Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’
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You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
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If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint
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As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.
ABOUT OUR OFFER
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TUI offers more than just a basic salary which already starts at £12.04 per hour
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Be rewarded for exceeding your targets with our commission scheme
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Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
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Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
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Investment in your development and career progression
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Pension scheme and life assurance
TUI Retail Travel Advisor, Lancaster instore Asda, 30 Hours employer: TUI AG
Contact Detail:
TUI AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TUI Retail Travel Advisor, Lancaster instore Asda, 30 Hours
✨Tip Number 1
Familiarize yourself with TUI's holiday offerings, including popular destinations and types of travel like cruises and UK breaks. This knowledge will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your sales techniques by role-playing different customer scenarios. Being able to showcase your ability to exceed sales objectives and handle customer inquiries will set you apart from other candidates.
✨Tip Number 3
Highlight any previous experience in customer service or retail, especially if it involved face-to-face interactions. TUI values a customer-centric approach, so demonstrating your commitment to creating unforgettable experiences is key.
✨Tip Number 4
Be prepared to discuss how you handle challenges and resolve complaints. TUI looks for individuals who can adapt and find solutions, so sharing specific examples from your past experiences will show that you're ready for this dynamic role.
We think you need these skills to ace TUI Retail Travel Advisor, Lancaster instore Asda, 30 Hours
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the TUI Retail Travel Advisor position. Highlight key responsibilities such as customer engagement, sales targets, and problem-solving skills in your application.
Showcase Your Customer Service Skills: In your cover letter or personal statement, provide specific examples of how you've successfully handled customer inquiries or complaints in the past. This will demonstrate your ability to create unforgettable holiday experiences.
Highlight Sales Achievements: If you have previous experience in retail or sales, be sure to mention any targets you've smashed or awards you've received. TUI values a drive to achieve, so showcasing your sales success can set you apart.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the TUI role. Use keywords from the job description, such as 'customer service', 'sales objectives', and 'flexibility', to make your application stand out.
How to prepare for a job interview at TUI AG
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel and helping customers create unforgettable experiences. Share personal travel stories or destinations you love, as this will demonstrate your genuine interest in the role.
✨Understand TUI's Values
Familiarize yourself with TUI's culture of care and inclusivity. Be prepared to discuss how you align with these values and how you can contribute to creating a welcoming environment for customers.
✨Prepare for Sales Scenarios
Since exceeding sales objectives is key, think of examples where you've successfully met or exceeded targets in previous roles. Be ready to discuss your approach to selling holidays and handling customer objections.
✨Demonstrate Problem-Solving Skills
Be prepared to share examples of how you've resolved customer complaints or issues in the past. Highlight your ability to stay calm under pressure and your proactive approach to finding solutions.