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- Tasks: Lead a team to create unforgettable wedding and banqueting experiences.
- Company: De Vere Horsley Estate offers stunning venues and a vibrant team culture.
- Benefits: Enjoy free meals, gym access, extra birthday leave, and exclusive discounts.
- Why this job: Join a passionate team focused on exceptional guest experiences and personal growth.
- Qualifications: Strong background in weddings, excellent communication, and supervisory skills required.
- Other info: Experience fun team events and career progression opportunities.
De Vere Horsley Estate has 180 bedrooms, 51 meeting and event spaces, a restaurant, 3 bars, gym and swimming pool. It offers a charming lakeside mansion house, Horsley Towers and the equally impressive Horsley Place all set within 75 acres of beautiful Surrey parkland. Our team at Horsley Estate hold regular colleague events and activities including the annual family summer BBQ party, colleague wellbeing yoga classes and badminton club.
At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Are you looking for a management position in Weddings & Banqueting where you can lead a team and create unforgettable guest experiences? Working closely with the Wedding & Banqueting Manager you will be involved in all aspects of the day to day operation of the department, focusing on delivering fantastic service to our guests time and time again. You will also be responsible for checking duty management, reviewing and monitoring cash floats and ensuring equipment is well maintained.
As Assistant Manager you will oversee the smooth running of the service and team, always ensuring our guests have a great experience. You will be focused on the presentation of your spaces, ensuring they are clean and tidy, as you will just have a natural sense of pride in your work. The journey of our guests is incredibly important, so you will be naturally customer-led, whilst working to maximise performance of the department through up-selling and service standards.
With a natural flair for fantastic customer service and strong supervisory skills, you will also have a keen eye for detail. Communication is key in this role, so fluent English is essential, but we warmly welcome candidates who can speak additional languages too.
You will have:
- An engaging and outgoing style
- A solid background in Wedding and Banqueting
- Strong communication skills
- Attention to detail
- Experience in supervising/coordinating a team
- A naturally intuitive approach with guests
- Experience in delivering great customer service
Benefits:
At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Wedding & Banqueting Assistant Manager:
- £27,500 per year
- Free meals on duty in our colleague dining facilities
- Complimentary use of the Leisure Club facilities
- An extra paid day off for your birthday, along with a £20 love to shop voucher
- An annual complimentary 2-night stay with dinner in a De Vere property of your choice
- £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage
- 31 days holiday each year (increasing annually up to 33 days)
- Access to our Apprenticeship programmes and study support
- Employee Assistance Programme, providing 24/7 health and wellbeing support
- Wagestream, granting you instant access to your pay when you need it
- Monthly colleague recognition programme, culminating in an exciting annual colleague recognition event
- Regular team appreciation events, including memorable Christmas and Summer parties
- Company Life Assurance scheme
Wedding & Banqueting Assistant Manager employer: De Vere Horsley Estate
Contact Detail:
De Vere Horsley Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wedding & Banqueting Assistant Manager
✨Tip Number 1
Familiarise yourself with the specific offerings and unique features of De Vere Horsley Estate. Understanding the venue's charm, such as its lakeside mansion and extensive event spaces, will help you articulate how you can enhance guest experiences during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlighting your experience in supervising and coordinating staff will demonstrate that you're ready to take on the responsibilities of an Assistant Manager.
✨Tip Number 3
Emphasise your customer service expertise by sharing specific instances where you've gone above and beyond for guests. This will illustrate your natural flair for creating memorable experiences, which is crucial for this role.
✨Tip Number 4
Prepare to discuss your attention to detail and how it impacts the overall guest experience. Being able to provide examples of how you've maintained high standards in presentation and cleanliness will resonate well with the hiring team.
We think you need these skills to ace Wedding & Banqueting Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in wedding and banqueting management. Emphasise your supervisory skills, customer service experience, and any specific achievements in previous roles that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating unforgettable guest experiences. Mention your understanding of the role and how your background makes you a perfect fit for the Wedding & Banqueting Assistant Manager position at De Vere Horsley Estate.
Highlight Communication Skills: Since strong communication is key for this role, ensure you provide examples of how you've effectively communicated with teams and guests in past positions. If you speak additional languages, mention this as it can be a valuable asset.
Showcase Attention to Detail: In your application, include specific instances where your attention to detail has positively impacted guest experiences or team performance. This will demonstrate your natural pride in your work and your commitment to maintaining high standards.
How to prepare for a job interview at De Vere Horsley Estate
✨Showcase Your Customer Service Skills
As a Wedding & Banqueting Assistant Manager, your ability to provide exceptional customer service is crucial. Prepare examples of how you've gone above and beyond for guests in previous roles, highlighting your natural flair for creating memorable experiences.
✨Demonstrate Leadership Experience
This role requires strong supervisory skills. Be ready to discuss your experience in leading teams, managing staff, and ensuring smooth operations during events. Share specific instances where your leadership made a positive impact on service delivery.
✨Emphasise Attention to Detail
Attention to detail is key in this position. Bring up examples where your keen eye for detail has improved the presentation of spaces or enhanced guest experiences. This will show that you take pride in your work and understand the importance of aesthetics in hospitality.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-time situations. Think about potential challenges you might face in the role and how you would handle them, especially regarding guest complaints or team dynamics.
