Head Host/ Hostess

The Bloomsbury, London

Please make an application promptly if you are a good match for this role due to high levels of interest.

Located in central London just minutes away from The British Museum, Theatreland, Soho and the designer boutiques and markets of Covent Garden, The Bloomsbury hotel sits at the heart of the historic and vibrant 18th century Bloomsbury. The Bloomsbury is the proud winner of \’Best Urban Hotel\’ in the 2017 Condé Naste Johansen\’s UK and Ireland Awards for Excellence.

Are you passionate about providing exceptional service and creating unforgettable guest experiences? We are looking for a dynamic, professional, and detail-oriented Head Host / Hostess to lead our team at the Coral Room and Dalloway Terrace.

Key Responsibilities:

• Oversee the daily operations of the host team, ensuring seamless service from arrival to departure.
• Provide a warm, welcoming, and personalised experience for all guests.
• Collaborate with all hotel departments to ensure smooth coordination and excellent service delivery.
• Lead, train, and motivate the host team to maintain the highest standards of hospitality.
• Handle guest requests, special needs, and any concerns with professionalism and care.
• Maintain a calm, composed, and efficient approach during peak times.

The Perks of working for The Bloomsbury Hotel:

• TripAdvisor incentives
• Referral scheme
• 28 days of holidays (including public holidays)
• Free meals on duty
• 50% discount when dining with The Doyle Collection
• Discounted rates when staying in our hotels
• Training dedicated to personal development
• Cycle to work scheme
• Discounts in selected stores and online shops
• Company pension
• Life Insurance

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