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- Tasks: Lead a team to create an amazing shopping experience while managing daily operations.
- Company: Join the British Red Cross, a charity dedicated to helping people in need.
- Benefits: Enjoy 36 days of leave, flexible working, and access to wellbeing support.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Retail supervisory experience and strong customer service skills are essential.
- Other info: Diversity and inclusion are at our core; bring your true self to work!
The predicted salary is between 24766 - 24766 £ per year.
Location: Falmouth
Hours: 35 per week
Contract: Permanent
Salary: £24,766 per annum based on 35 hours per week
Are you ready to lead the team representing the British Red Cross in your community? We are in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you are a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness.
What will a day in the life of a Shop Manager involve?
- Leading a team that provides a brilliant shopping experience for your customers.
- Working on the shop floor, coordinating activity behind the scenes; no two days are the same.
- Designing the perfect layout and environment that helps connect your customers to our cause.
- Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
- Representing the British Red Cross to a high standard and embodying our core values.
To be a successful Shop Manager, what will you need?
- Retail experience at supervisory level.
- Ability to deliver outstanding customer service and comfort with organisational and cash handling duties.
- Proven management skills to develop and inspire your team.
- Entrepreneurial mindset to work to targets and use initiative to achieve fantastic results.
- Proven IT skills and familiarity with PCs.
- A passion for the British Red Cross cause and the ability to promote the shop in your community as the charity retailer of choice.
The closing date for your application is 23.59 on Wednesday 4th June 2025.
In return for your commitment and expertise, what will you get?
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Support: Access to mental health and wellbeing assistance.
- Team Working: Support our mission in a collaborative team.
- Cycle2Work: Lease a bicycle through the scheme.
- Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Falmouth
✨Tip Number 1
Familiarise yourself with the British Red Cross and its mission. Understanding their values and how they operate will help you connect with the team and demonstrate your passion for the cause during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss specific situations where you motivated staff or improved team performance, as this is crucial for the Shop Manager role.
✨Tip Number 3
Network within the local community and retail sector. Engaging with local businesses and community members can provide insights into what makes a successful charity shop in Falmouth, which you can bring up in conversations during the application process.
✨Tip Number 4
Prepare to discuss your financial acumen. Since achieving financial targets is part of the role, be ready to talk about your experience with budgeting, sales targets, and how you've previously contributed to a shop's financial success.
We think you need these skills to ace Shop Manager in Falmouth
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Shop Manager position. Tailor your application to highlight your relevant retail experience and management skills.
Craft a Compelling CV: Ensure your CV showcases your supervisory experience in retail, customer service achievements, and any relevant IT skills. Use clear headings and bullet points for easy readability.
Write a Strong Cover Letter: In your cover letter, express your passion for the British Red Cross and how your values align with their mission. Highlight specific examples of how you've motivated teams and achieved targets in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at British Red Cross
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for the British Red Cross and its mission during the interview. Share any personal experiences or connections you have with the charity, as this will demonstrate your genuine interest in the role and the impact it has on the community.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you motivated your team, resolved conflicts, or achieved targets. This will showcase your ability to inspire and manage others effectively.
✨Demonstrate Your Retail Expertise
Be ready to discuss your retail experience, particularly at a supervisory level. Talk about your understanding of customer service, cash handling, and how you've contributed to achieving financial targets in past positions.
✨Prepare Questions About the Role
Think of insightful questions to ask the interviewer about the shop's operations, team dynamics, and future goals. This shows that you're not only interested in the position but also eager to understand how you can contribute to the shop's success.
