Technical Support Engineer

Technical Support Engineer

Peterborough Full-Time No home office possible
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At a Glance

  • Tasks: Manage projects and provide technical support for R&D in Peterborough.
  • Company: Join a dynamic team focused on innovative technologies and processes.
  • Benefits: Competitive pay, long-term contract, and opportunities for growth.
  • Why this job: Engage in diverse projects and collaborate with high-level engineers.
  • Qualifications: Engineering degree or relevant experience; strong project management and Excel skills required.
  • Other info: This role is deemed inside IR35; remote work options may be available.

Technical Support Project Manager Technical Issues £32 – £34 Ph FCSA Umbrella (this role is deemed inside IR35) / Paye £23 – £25.00 ph This role will support the R&D department in our dedicated site in Peterborough, UK. The candidate needs the knowledge, base skills, and experience to be able to Manage Projects, Provide Technical Information for internal & External Stakeholders/Customers, Present findings confidently & support assisting engineers in conducting technical investigations of technologies and processes in a various stages of development. Key Skills: – Engineering Degree (or Relevant Experience) – Strong skills with Technical Support & confidently communicating with technical people / high level engineers – Strong Project Management skills, – Customer / Stakeholder Management & Liaison, – Good understanding of manufacturing project life cycles, DMAIC exp – Good skills with large datasets – Strong Excel skills – PowerBI Knowledge preferred (not essential though) – Evaluating products and processes in a R&D / Development discipline If you have experience within the above areas we would like to hear from you. This is an interesting & Diverse role. Please apply for more details £32 – £34 ph FCSA Umbrella (this role is deemed inside IR35) £23 – £25 ph paye Very long term (min 12-24 mths initially) likely to extend even further AMRT1_UKTJ…

Technical Support Engineer employer: Entech Technical Solutions

Join a dynamic team in Peterborough, where we prioritize innovation and collaboration in our R&D department. As a Technical Support Engineer, you'll benefit from a supportive work culture that fosters professional growth and offers competitive pay rates. With opportunities to engage with high-level engineers and manage diverse projects, this role promises a rewarding experience in a thriving environment.
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Contact Detail:

Entech Technical Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Engineer

✨Tip Number 1

Make sure to highlight your project management experience during the interview. Be prepared to discuss specific projects you've managed, focusing on how you handled challenges and communicated with stakeholders.

✨Tip Number 2

Brush up on your technical knowledge related to R&D processes. Familiarize yourself with common issues that arise in development stages, as this will help you engage confidently with engineers and stakeholders.

✨Tip Number 3

Demonstrate your data analysis skills by preparing examples of how you've used Excel or PowerBI in past roles. Being able to present findings from large datasets will set you apart from other candidates.

✨Tip Number 4

Showcase your communication skills by practicing how you would explain complex technical concepts to non-technical stakeholders. This is crucial for a role that involves liaising with various parties.

We think you need these skills to ace Technical Support Engineer

Engineering Degree or Relevant Experience
Technical Support Expertise
Strong Communication Skills
Project Management Skills
Customer and Stakeholder Management
Understanding of Manufacturing Project Life Cycles
DMAIC Experience
Data Analysis Skills
Advanced Excel Skills
PowerBI Knowledge
Experience in R&D and Development Disciplines
Ability to Present Findings Confidently
Technical Investigation Skills
Adaptability in a Fast-Paced Environment

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasize your engineering degree or relevant experience in your application. Clearly outline any previous roles where you managed projects, provided technical support, or communicated with high-level engineers.

Showcase Project Management Skills: Detail your project management skills and experiences. Use specific examples to demonstrate how you've successfully managed projects, liaised with stakeholders, and navigated manufacturing project life cycles.

Demonstrate Technical Proficiency: Include any experience you have with large datasets, Excel, and PowerBI. If you have worked on evaluating products and processes in R&D or development, make sure to mention that as well.

Craft a Strong Cover Letter: Write a compelling cover letter that connects your skills and experiences to the job description. Be confident in presenting your findings and express your enthusiasm for the diverse role offered.

How to prepare for a job interview at Entech Technical Solutions

✨Showcase Your Technical Knowledge

Make sure to highlight your engineering degree or relevant experience during the interview. Be prepared to discuss specific technical issues you've encountered and how you resolved them, as this will demonstrate your capability to support the R&D department effectively.

✨Demonstrate Project Management Skills

Since strong project management skills are crucial for this role, come prepared with examples of projects you've managed. Discuss your approach to managing timelines, resources, and stakeholder communication to show that you can handle the responsibilities of the position.

✨Communicate Confidently

You will need to communicate with high-level engineers and stakeholders, so practice articulating your thoughts clearly and confidently. Use technical terminology appropriately, but also ensure that you can explain complex concepts in simpler terms when necessary.

✨Familiarize Yourself with Data Tools

While PowerBI knowledge is preferred but not essential, having a good grasp of Excel and large datasets is important. Be ready to discuss any experience you have with data analysis and visualization tools, as this will be beneficial in evaluating products and processes.

Technical Support Engineer
Entech Technical Solutions
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