Night Support Worker

Weekly hours: 4 nights on, 3 nights off and vice versa (37.5 hours a week). Dalyell Road, London SW9.

Are you a night owl with a passion for making a difference? Join us as a Night Support Worker, where you’ll provide vital overnight support to young people aged 16-17 who are experiencing homelessness. This is more than just a night shift – it’s an opportunity to be a steady, reassuring presence for those who need it most.

Hours: 37.5 hours per week (night shifts are between 9.30pm to 8.30am, including weekends and bank holidays, you must be able to work between these hours 5 days per week).

What you’ll be doing:

• Being available throughout the night to provide emotional and practical support when needed.
• Monitoring the safety and well-being of young people while respecting their independence.
• Offering a listening ear and guidance to young people facing difficulties, ensuring they feel supported at all times.
• Keeping detailed and accurate records of any incidents, concerns, or progress during your shift.
• Providing a clear and comprehensive handover to the day team to ensure seamless support for each young person.
• Working within safeguarding policies to manage risks appropriately.

What you’ll bring:

• Excellent Communication Skills – Able to liaise effectively with both young people and colleagues, ensuring smooth shift handovers and consistency in support.
• Empathy & Resilience – A kind, non-judgmental approach with the ability to remain calm and professional in challenging situations.
• IT Proficiency – Comfortable using Microsoft Office (Word, Excel, Outlook) for recording case notes and communicating with colleagues.
• Organisational Skills – Able to prioritise tasks, document key information, and manage shift responsibilities effectively.
• Teamwork & Collaboration – Work closely with day staff to ensure a joined-up approach to supporting each young person.
• Knowledge of Housing & Support Needs – Understanding of the challenges faced by young people experiencing homelessness, including mental health and safeguarding risks.
• Welfare Benefits Awareness – A good grasp of welfare benefits to help guide young people towards financial independence.

Why join us?

This is a challenging but deeply rewarding role where you’ll see the impact of your support first hand. You’ll be part of a passionate, values-driven team that is committed to helping young people build a brighter future.

Here just a few of the benefits of working at Peabody:

• 25 days’ annual holiday plus bank holidays.
• Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
• 4 x Life Assurance.
• Professional development by access to "paid for" apprenticeship programs and qualifications.
• Two additional paid volunteering days each year.
• Family friendly policies.
• Up to 10% pension contribution matched 1:1.

An Enhanced DBS check is required for this role on the update service.

Closing date: 4th April 2025 at midnight.