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- Tasks: Support and develop IT solutions while troubleshooting application issues.
- Company: Join a pioneering company known for inventive, high-quality products.
- Benefits: Enjoy a great team culture, competitive holidays, pension scheme, and generous staff discounts.
- Why this job: Be part of a dynamic team that champions technology and innovation.
- Qualifications: Bachelor's degree in IT or related field; strong SQL skills required.
- Other info: Full-time role with flexible hours and opportunities for continuous learning.
Check out the role overview below. If you are confident you have got the right skills and experience, apply today.
Salary: £40,000 per annum
Location: Poole, Dorset
Hours: Monday – Thursday 9.00am – 5.00pm, Friday 9.00am – 4.00pm
Contract: Full Time, Permanent
Our client pioneers inventive products crafted for enduring quality. They are seeking a highly motivated and talented IT Support Analyst / Developer to join their dynamic team. In this multifaceted role, you will play a crucial part in supporting and enhancing critical business systems and processes.
Main Responsibilities:
- Supporting and Developing IT Solutions.
- Troubleshooting and resolving application support issues.
- Collaborating with the business to identify and implement new solutions to meet evolving needs.
- Streamlining business processes through automation and integration.
- Championing the adoption and utilisation of Microsoft 365 technologies across the organisation (SharePoint, Forms, Power Automate).
- Maintaining and optimising database performance (MS SQL Server).
- Developing and maintaining reports and dashboards using SSRS and Power BI.
- Integrating internal and external systems (e.g., carriers, customers, websites).
- Providing technical support and training to end-users on various systems.
- Documenting technical processes and procedures for knowledge sharing.
- Actively participating in IT projects throughout their lifecycle, ensuring timely and successful delivery.
- Collaborating with external vendors to resolve third-party application issues.
Skills/Experience Required:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Strong proficiency in MS SQL Server, including T-SQL, SSRS, and SSIS.
- Experience with Business Central, Power BI, PowerShell, C# (or similar), and FileMaker is a plus.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Experience with system integration and API integrations.
- Strong communication, interpersonal, and documentation skills.
- Ability to work independently and as part of a team.
- A passion for technology and a continuous drive to learn.
- Relevant certifications (e.g., Microsoft 365, SQL Server) are a plus.
In return for your hard work and commitment, our client offers great benefits, including:
- Great team culture, within a supportive, stable and progressive business.
- Competitive holiday allowance.
- Pension scheme.
- Free parking.
- External benefits and reward scheme.
- Generous staff discount.
IT SUPPORT ANALYST / DEVELOPER employer: Talent Sure Recruitment Limited
Contact Detail:
Talent Sure Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT SUPPORT ANALYST / DEVELOPER
✨Tip Number 1
Familiarise yourself with Microsoft 365 technologies, especially SharePoint and Power Automate. Being able to demonstrate your knowledge and experience with these tools during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your SQL skills, particularly T-SQL and SSRS. Prepare to discuss specific examples of how you've used these technologies in past roles, as this will highlight your technical expertise and problem-solving abilities.
✨Tip Number 3
Showcase your experience with system integration and API integrations. Be ready to talk about any projects where you successfully integrated different systems, as this is a key responsibility in the role.
✨Tip Number 4
Prepare to discuss your approach to troubleshooting and resolving application support issues. Think of specific challenges you've faced and how you overcame them, as this will demonstrate your analytical and critical thinking skills.
We think you need these skills to ace IT SUPPORT ANALYST / DEVELOPER
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Focus on your proficiency in MS SQL Server, T-SQL, SSRS, and any experience with Microsoft 365 technologies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your problem-solving abilities. Mention specific examples of how you've supported IT solutions or streamlined processes in previous roles.
Highlight Relevant Projects: If you have worked on projects involving system integration, API integrations, or database performance optimisation, be sure to include these in your application. This will demonstrate your hands-on experience and technical skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Talent Sure Recruitment Limited
✨Showcase Your Technical Skills
Be prepared to discuss your proficiency in MS SQL Server, T-SQL, and any experience with SSRS or Power BI. Bring examples of past projects where you've successfully implemented these technologies.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your troubleshooting skills. Prepare to share specific instances where you resolved application support issues or streamlined business processes through automation.
✨Highlight Collaboration Experience
Since the role involves working closely with various teams, be ready to talk about your experience collaborating with others. Discuss how you've worked with stakeholders to identify needs and implement solutions.
✨Express Your Passion for Technology
Convey your enthusiasm for technology and continuous learning. Mention any relevant certifications or courses you've completed, especially those related to Microsoft 365 or system integration.
