Individual Giving Officer

Do you have fundraising and direct marketing experience? We are looking for two Individual Giving Officers to join a highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme.

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings).

Hours: Full-time, 2 x 35 hours per week positions available.

Salary: Circa £33,500 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live).

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent), cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 6 April 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 15 April 2025. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Working with other officers, you will be reporting to either the Individual Giving Lead responsible for cause related products, or for gaming products. You’ll be:

• Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from loyal supporters via multiple channels, including telephone, mail, digital, and SMS.
• Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help grow income and supporter engagement.
• Helping deliver on multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face.
• Comfortable with figures and spreadsheets and have a head for figures, as you’ll be diving into the data and managing campaign costs.
• Responsible for maintaining and reporting accurate campaign results and reviews.
• Ensuring campaigns and gaming activities are fully compliant at all times.

About You

We’re looking for two people who:

• Have experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team.
• Are fantastic at organising and prioritising a busy workload and knowledgeable of project management.
• Love attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly!
• In fact love data and insight and enjoy applying insight to campaigns.
• Are great all-round communicators, with both internal and external audiences.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.