Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers through life-changing moments while maximising sales and providing top-notch service.
- Company: Join Big Yellow, the UK's favourite self-storage company, making transitions easier since 1999.
- Benefits: Enjoy bonuses, 28 days holiday, birthday off, and family-friendly policies.
- Why this job: Be part of a dynamic team that values personality and offers a unique, fulfilling work experience.
- Qualifications: No specific experience needed; just bring your friendly personality and willingness to learn!
- Other info: We embrace diversity and encourage everyone to apply, regardless of background.
Role: Part Time Sales Advisor
Location: Edmonton
Salary: £12.18 per hour plus bonus and benefits
Hours of work: 20 hours per week across 3 days.
Interested in this role? You can find all the relevant information in the description below.
What’s more, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have.
Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we’re on the hunt for our next Sales Advisor, to join our Big Yellow family.
Who we are: Big Yellow is the UK’s favourite self-storage company. We don’t sell space here; we’re here to help with life-changing situations - whether that’s moving home or welcoming a new family member, we’re here to make that transition as easy and stress-free as possible. So, if helping people is your thing, then this is THE job for you.
We don’t want to blow our own trumpet, but we’ve got some great credentials - we’ve been leaders in UK self-storage since 1999 and are all over the country with more than 100 stores. We don’t just have scale and credibility; we’re the type of company that is constantly evolving and changing for the better. We’re on a mission to become an even greener business and we’re already seeing some progressive results – from solar power to paperless transactions.
What you’ll be doing: When a customer visits our stores, their experience starts with you. As a Sales Advisor, you’re not just sitting at a till and you’re definitely not moving boxes - you’re helping people through the biggest moments of their lives. So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same.
- With a good understanding of our customers’ needs you’ll help them decide what the best solution is for them.
- You’ll maximise sales at every opportunity through promoting our products and services.
- You’ll offer the highest quality of customer service in person, via email or phone (you’d be surprised how a cuppa can make a huge difference to someone’s day!).
- Completing daily health and safety walkarounds you’ll help to maintain the general cleanliness of the site.
- You’ll carry out general administrative tasks on our database.
Who we’re looking for: We’re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you:
- Friendly, warm and do you enjoy meeting people from different walks of life?
- A great listener with a genuine interest in helping people?
- Able to work well both on your own and as part of a close-knit team?
- Hungry to learn and wanting to expand your skill set?
- Good at managing your time?
What we can give to you: At Big Yellow, we’re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer:
- Quarterly bonuses averaging around 10-12% a year of salary.
- 28 days holidays (that includes taking bank holidays into account).
- Plus an additional day off for your birthday.
- Great pension and sharesave schemes.
- Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans.
- Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave.
- Nurturing career support such as comprehensive induction training, development programmes, online resources, apprenticeships, workshops and days off for volunteering.
At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know.
Sales Advisor employer: The Big Yellow Self Storage Company
Contact Detail:
The Big Yellow Self Storage Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with Big Yellow's values and mission. Understanding their commitment to customer service and sustainability will help you align your responses during the interview, showcasing how your personality fits their culture.
✨Tip Number 2
Prepare to share personal stories that highlight your ability to connect with people. Since they value personality over CV credentials, demonstrating your warmth and friendliness through real-life examples can make a strong impression.
✨Tip Number 3
Research common customer scenarios in self-storage. Being able to discuss how you would handle various customer needs or challenges will show your proactive approach and genuine interest in helping others.
✨Tip Number 4
Practice your listening skills. During the interview, be attentive and responsive to the interviewer's questions. This will demonstrate your ability to listen and engage, which is crucial for a Sales Advisor role.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Big Yellow is looking for in a Sales Advisor. Focus on the key responsibilities and the qualities they value, such as friendliness, listening skills, and a genuine interest in helping people.
Tailor Your CV: Highlight relevant experiences that showcase your customer service skills and ability to work in a team. Even if your past roles don't perfectly match the job description, emphasise transferable skills and your enthusiasm for the role.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and passion for helping others. Use this opportunity to explain why you want to work at Big Yellow and how you can contribute to their mission of making transitions easier for customers.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at The Big Yellow Self Storage Company
✨Show Your Personality
Big Yellow values personality over a perfect CV, so let your true self shine during the interview. Be friendly and warm, and don't hesitate to share personal anecdotes that highlight your character and how you connect with others.
✨Demonstrate Your Listening Skills
As a Sales Advisor, being a great listener is crucial. During the interview, show that you can actively listen by responding thoughtfully to questions and engaging in a two-way conversation. This will reflect your genuine interest in helping people.
✨Highlight Your Customer Service Experience
Even if your past roles don’t directly relate to sales, emphasise any customer service experience you have. Discuss how you've helped customers in previous jobs and how you can apply those skills to create a positive experience for Big Yellow's clients.
✨Prepare Questions About the Role
Show your enthusiasm for the position by preparing insightful questions about the role and the company. Ask about their approach to customer service or how they support employee development. This demonstrates your eagerness to learn and grow within the company.
