At a Glance
- Tasks: Join us as an Office Based Image Motor Engineer, supporting vehicle repairs and ensuring customer satisfaction.
- Company: Solus, part of Aviva, is a leading body repair group with over 700,000 vehicles repaired.
- Benefits: Enjoy competitive bonuses, flexible working hours, and discounts on Aviva products.
- Why this job: Be part of a prestigious team known for award-winning service and growth opportunities.
- Qualifications: Must have automotive repair knowledge, ATA accreditation, and strong customer service skills.
- Other info: We value diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 28800 - 43200 £ per year.
TheRole: Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Aviva Fulfilment Centre Repair Consultants are pivotal in our customers story, working in partnership with our skilled AFC Technical team to get the best outcome. Reporting directly to the AFC Technical Lead, it is our Solus Repair Consultants that record and estimate all repair information while safeguarding customer satisfaction whilst supporting the fulfilment centre. Carry out computeri… JBLK1_UKTJ
Office Based Image Motor Engineer employer: Solus Accident Repair Centres
Contact Detail:
Solus Accident Repair Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Based Image Motor Engineer
✨Tip Number 1
Familiarize yourself with the Audatex system, as it's crucial for carrying out computerized estimates. Understanding how to navigate this software will give you a significant advantage during the interview process.
✨Tip Number 2
Highlight your customer service experience in the automotive repair industry. Be prepared to discuss specific examples where you've successfully managed customer expectations and resolved issues.
✨Tip Number 3
Research Solus and their partnerships with major manufacturers like Jaguar and BMW. Showing that you understand their business model and values can set you apart from other candidates.
✨Tip Number 4
Be ready to demonstrate your planning and organizational skills. Think of instances where you've effectively managed workflow across different departments or specialisms, as this is a key requirement for the role.
We think you need these skills to ace Office Based Image Motor Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Office Based Image Motor Engineer position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any experience you have in the automotive repair industry, particularly if you hold an ATA Accreditation or AQP qualification. Be specific about your customer service skills and how you've delivered high-quality service.
Showcase Your Skills: Demonstrate your planning and organizational skills in your application. Provide examples of how you've managed workflow across different departments or specialisms, as this is a desirable quality for the role.
Personalize Your Application: Address your application to the recruitment team at Solus and express your enthusiasm for the opportunity. Mention why you want to work with them and how you can contribute to their mission of delivering excellent customer service.
How to prepare for a job interview at Solus Accident Repair Centres
✨Show Your Automotive Knowledge
Make sure to highlight your experience or knowledge in the automotive repair industry. Discuss any relevant qualifications, like your ATA Accreditation, and be prepared to talk about specific repair processes or technologies you've worked with.
✨Demonstrate Customer Service Skills
Since customer satisfaction is key in this role, share examples of how you've delivered high-quality service in previous positions. Be ready to discuss how you handle customer inquiries and resolve issues effectively.
✨Be Prepared for Technical Questions
Expect questions related to computerised estimating systems like Audatex. Familiarize yourself with how these systems work and be ready to explain your experience using them, as well as how you would compile and record repair information.
✨Emphasize Flexibility and Teamwork
This role requires adaptability and collaboration across departments. Share examples of how you've successfully managed workflow in a team setting and how you can support your colleagues when needed.