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- Tasks: Join us as a picker, ensuring customers get what they need efficiently.
- Company: Be part of a dynamic team focused on excellent customer service.
- Benefits: Enjoy flexible hours and the chance to work in various store areas.
- Why this job: Every day is different, and your efforts directly impact customer satisfaction.
- Qualifications: A positive attitude and passion for customer service are essential.
- Other info: Work from 3 pm to 11 pm with opportunities for growth.
About the role We are looking for two pickers to work from 3 pm to 11 pm. You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently. Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Role Responsibility Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences. Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery. Responsible for providing a high standard of customer service by processing deliveries efficiently and to target. Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help. You will need A can do attitude and feel comfortable working to meet designated pick rates.A passion for customer service and be willing t…
Picker - 3 pm to 11 pm employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker - 3 pm to 11 pm
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with our expectations.
✨Tip Number 2
Familiarize yourself with the store layout and common products we carry. This knowledge will help you demonstrate your readiness to hit the ground running and ensure efficient picking and dispatch.
✨Tip Number 3
Highlight any experience you have with handheld terminals or similar technology. Being comfortable with tech can set you apart, as you'll be using it daily to pick orders accurately.
✨Tip Number 4
Emphasize your ability to work in a fast-paced environment. Share examples of how you've successfully managed multiple tasks at once, as this role requires adaptability and efficiency.
We think you need these skills to ace Picker - 3 pm to 11 pm
Some tips for your application 🫡
Understand the Role: Make sure to read the job description thoroughly. Understand the responsibilities and requirements of the Picker position, especially the importance of customer service and efficiency.
Highlight Relevant Experience: In your application, emphasize any previous experience in retail or customer service. Mention specific examples where you demonstrated a can-do attitude and went the extra mile for customers.
Showcase Your Skills: Clearly outline your skills that align with the job, such as attention to detail, ability to work under pressure, and effective communication. These are crucial for ensuring accurate picking and excellent customer service.
Tailor Your Application: Customize your CV and cover letter to reflect the qualities and experiences that match the job description. Use keywords from the job listing to make your application stand out.
How to prepare for a job interview at Booker Group
✨Show Your Can-Do Attitude
Make sure to express your enthusiasm for the role and your willingness to tackle any challenges that come your way. Share examples from your past experiences where you went above and beyond to meet customer needs.
✨Demonstrate Customer Service Skills
Prepare to discuss specific instances where you provided excellent customer service. Highlight how you handled difficult situations or complaints, and emphasize your ability to remain polite and professional under pressure.
✨Familiarize Yourself with Picking Processes
Research the picking and dispatch processes commonly used in retail. Being knowledgeable about handheld terminals and stock management will show that you're serious about the role and ready to hit the ground running.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to customer service and how they measure success in the picking role. This shows your genuine interest in the position and helps you understand if it's the right fit for you.
