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- Tasks: Greet residents and guests, manage mail, and run errands in a luxury setting.
- Company: Join a leading Residential Management company in a prime London location.
- Benefits: Enjoy a competitive salary and opportunities for personal growth.
- Why this job: Be part of an upscale environment with interesting residents and a focus on excellence.
- Qualifications: Strong English communication skills and a passion for customer service are essential.
- Other info: Flexible hours required to meet the demands of a 24-hour operation.
The predicted salary is between 20000 - 28000 £ per year.
Front of House & Mail Room assistant Salary – 25K Location – W1K – Westminister Work Pattern – Mon – Fri / 9 – 5 Are you a recent graduate or looking for your first role to kick-start your career? Look no further! We are currently recruiting for a front of house role within a huge Residential Management company. Situated on London’s grandest square, and just around the corner from Bond Street and Mount Street the building is our clients flagship project. It is a superbly designed private residential development, comprising of 42 apartments, and will be home to some of the most successful and interesting people from around the world. This will include a 25 metre swimming pool, gymnasium, sauna and steam, treatment rooms, games room and private cinema. Key responsibilities are (but not limited to): greet and farewell all residents, guests and visitors in a friendly and warm manner using their names when known whilst providing exceptional 5* service Look after all the resident needs, assisting with suitcases, providing umbrellas, etc. Sorting and delivering incoming mail and packages Check arrival and departure reports for all visitors to anticipate and satisfy needs Run errands for residents, such as picking up and delivering dry cleaning and parcels Handle resident’s queries and requests professionally and efficiently in order to meet or exceed expectations at all times. Report any resident complaints to the Manager on duty What we are looking for: Strong written and verbal English communication skills Maintain strict and complete confidentiality relative to residents Quality driven with a passion for excellence Ability to deliver high standards of customer service which is personalised, confident and calm Can commit to flexible working hours to meet the demands of a 24 hour operationThis is a great opportunity to join a company that embraces growth and self development. If you think this could be the role for you apply now! (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Front Of House employer: Search
Contact Detail:
Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House
✨Tip Number 1
Familiarize yourself with the local area, especially around Westminster. Knowing the best routes and nearby amenities will help you assist residents and guests more effectively.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Being able to greet and interact warmly with residents and guests is crucial for this role.
✨Tip Number 3
Showcase your customer service skills by volunteering or taking part in community events. This experience can demonstrate your ability to handle various situations and meet diverse needs.
✨Tip Number 4
Be prepared to discuss your flexibility in working hours during the interview. Highlight any previous experiences where you adapted to changing schedules or demands.
We think you need these skills to ace Front Of House
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Front of House role. Emphasize any customer service experience and your ability to communicate effectively.
Craft a Strong Cover Letter: Write a personalized cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job description that excite you and how you can contribute to their team.
Highlight Communication Skills: Since strong written and verbal communication skills are essential, provide examples in your application that demonstrate your ability to interact professionally and warmly with clients and residents.
Showcase Flexibility: Mention your willingness to work flexible hours, as this is crucial for the role. Highlight any previous experiences where you adapted to changing schedules or demands.
How to prepare for a job interview at Search
✨Show Your People Skills
Since this role is all about providing exceptional service, be prepared to demonstrate your strong communication skills. Share examples of how you've successfully interacted with customers or clients in the past.
✨Research the Company
Familiarize yourself with the residential management company and its flagship project. Knowing details about the building and its amenities can help you connect better during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle various situations, such as dealing with resident complaints or managing multiple requests at once. Think of specific examples from your past experiences that showcase your problem-solving skills.
✨Emphasize Flexibility
Highlight your willingness to work flexible hours, as this role requires adaptability. Share any previous experiences where you successfully managed changing schedules or unexpected demands.
