Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead front of house operations, ensuring memorable events and exceptional customer service.
- Company: The Corn Exchange is the busiest venue in the area, hosting diverse events.
- Benefits: Enjoy flexible working, generous leave, and a supportive health programme.
- Why this job: Join a vibrant team passionate about the arts and event management.
- Qualifications: Experience in event management and strong leadership skills are essential.
- Other info: Flexible work location options available; full-time role with some evening/weekend hours.
The predicted salary is between 40476 - 45718 £ per year.
The Corn Exchange is not just the biggest venue in the area; it is also the busiest. We put on a whole range of events from the latest bands to children’s theatre, from huge corporate events to graduation ceremonies, from classical concerts to weddings, parties and conferences.
We are looking for an experienced and knowledgeable focused person to lead our front of house operations at the Corn Exchange and Guildhalls. This pivotal role will lead the venue event delivery teams working across event management, stewarding, bars, catering, changeovers, cleaning and customer service. They will coordinate with technical, box office, programming and marketing managers to ensure that all our events are prestigious and memorable.
Naturally you will be passionate about the arts and have an extensive knowledge of event management along with solid experience in the licensed trade. We are looking for someone with an entrepreneurial background, who is able to identify and exploit commercial opportunities as they arise.
With the ability to lead, manage, develop and motivate, we’ll be looking to you to lead on event management, deliver exceptional customer service and ensure that the venues are kept operational. You will come to us with a track record of working with a large team and will be an excellent communicator who can lead by example.
Our ideal candidate will have good negotiating skills and will be able to demonstrate their attention to detail. So, if you want to drive the development of strategies for all aspects of front of house delivery then don’t wait in the wings, come and show us what you can do!
What we can offer:
- Family friendly policies
- Agile and Flexible working
- Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time)
- Flexible Bank Holidays
- Annual leave purchasing scheme
- Access to the highly valued Local Government Pension Scheme (LGPS)
- Additional Voluntary Contribution (Shared AVC) Scheme
- A variety of learning and development opportunities via a range of sources and methods
- Confidential advice and support via the Employee Assistance Programme
- Health and well-being programme
- Professional Membership Fees paid for, dependent on the role
- Subsidy for public transport
- Relocation Assistance may be payable in approved cases
- Staff reward and recognition framework
Hours: This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.
Working Pattern: Monday – Friday 9-5, with some evening and weekend work required.
Contract: Permanent
Salary: £40,476 – 45,718 per annum (City Pay Band 6), pro rata for part time.
Location: This is flexible – working in Cambridge on site or at one of our offices or working from home. You will be able to balance your work location accordingly.
If you would like an informal chat, please contact Tom Thurbon on email Thomas.Thurbon@cambridge.gov.uk
Application Process: To be considered for this role, please scroll below to ‘Apply Online’ and complete an application. There you can search for the role and download the Role Profile which will tell you a bit more about the role.
If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.
Front of House Manager - Cambridge employer: Cambridge City Council
Contact Detail:
Cambridge City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager - Cambridge
✨Tip Number 1
Familiarise yourself with the Corn Exchange and Guildhalls' past events. Understanding their style and audience will help you demonstrate your knowledge and passion for the arts during any discussions.
✨Tip Number 2
Network with professionals in the event management industry, especially those who have experience in front of house operations. This can provide you with valuable insights and potentially lead to recommendations.
✨Tip Number 3
Prepare to discuss your leadership experiences in detail. Think of specific examples where you've successfully managed teams or improved customer service, as this will showcase your ability to lead effectively.
✨Tip Number 4
Research current trends in event management and customer service. Being able to speak about innovative ideas or strategies can set you apart and show that you're proactive and forward-thinking.
We think you need these skills to ace Front of House Manager - Cambridge
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Front of House Manager position. Tailor your application to highlight your relevant experience in event management and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in managing teams, delivering exceptional customer service, and your knowledge of the arts and events industry. Use specific examples to demonstrate your skills and achievements.
Write a Strong Cover Letter: In your cover letter, express your passion for the arts and your entrepreneurial spirit. Highlight how your background aligns with the role's requirements and how you can contribute to making events at the Corn Exchange memorable.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Cambridge City Council
✨Show Your Passion for the Arts
Make sure to express your enthusiasm for the arts during the interview. Share any personal experiences or events that have inspired you, as this will demonstrate your genuine interest in the role and the venue.
✨Highlight Your Event Management Experience
Prepare specific examples from your past roles where you successfully managed events. Discuss the challenges you faced and how you overcame them, showcasing your problem-solving skills and attention to detail.
✨Demonstrate Leadership Skills
Be ready to talk about your experience leading teams. Provide examples of how you've motivated and developed team members, and how you ensure exceptional customer service is delivered consistently.
✨Discuss Commercial Opportunities
Think about ways you've identified and capitalised on commercial opportunities in previous roles. Be prepared to discuss your entrepreneurial mindset and how it can benefit the Corn Exchange's operations.
