Senior UX Researcher

London Full-Time No home office possible

Overview
Lead User Researcher (Contract – 6 Months) Our banking client is looking for an experienced and proactive Lead User Researcher . This is a mid–senior level role for someone who thrives in a design-led environment and knows how to use research to shape meaningful, evidence-based decisions.
You’ll play a key role in embedding user-centred thinking across multiple initiatives, working closely with designers and senior stakeholders to influence both design and business outcomes.
Responsibilities
Lead and deliver end-to-end user research across multiple initiatives, balancing priorities efficiently.
Plan, conduct and analyse usability testing (moderated and unmoderated), alongside a range of qualitative and quantitative research methods.
Partner closely with designers and cross-functional teams to ensure research directly informs and shapes the design process .
Clearly communicate insights and recommendations to influence business and design decisions .
Champion and apply user research best practices across the organisation, ensuring decisions are underpinned by strong evidence.
Confidently challenge assumptions and the status quo, embedding user-centred thinking in strategy and delivery.
Engage in strategic conversations with business and design leadership to help shape direction and product outcomes.
Operate independently from scoping through to delivery , with accountability for research quality, impact and outcomes.
Qualifications
Proven experience as a User Researcher in a design-led environment .
Strong understanding of design processes, ways of working, and how research supports effective decision-making.
Confidence working with senior stakeholders and influencing at a strategic level.
Comfortable managing multiple streams of work while maintaining high research standards.
A collaborative mindset, paired with the ability to work autonomously.
Why this role
At the

Senior UX Researcher employer: Pixelated People

At Pixelated People, we pride ourselves on being an exceptional employer that champions diversity and inclusion while working on meaningful projects that protect national security. Our hybrid work model in London allows for flexibility, and we offer competitive pay alongside opportunities for professional growth and mentorship in a collaborative environment. Join us to not only advance your career but also to contribute to shaping the future of digital public services with a team that values every unique perspective.