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- Tasks: Manage daily flight operations and ensure compliance with safety standards.
- Company: Join a dynamic flight support solutions provider known for 24/7 global aviation services.
- Benefits: Enjoy flexible shifts, private medical cover, gym discounts, and monthly social events.
- Why this job: Be part of a fresh company where your voice matters and every day brings new challenges.
- Qualifications: Experience in flight planning operations and strong communication skills are essential.
- Other info: Shifts include 12-hour days and nights with guaranteed weekends off.
The predicted salary is between 36000 - 60000 £ per year.
Due to a current influx of projects, our client, a well-respected flight support solutions provider is recruiting for a number of Flight Planning Operations roles to be based locally to London Stansted.
The Company
A leading player when it comes to offering 24/7 Global Aviation Solutions such as full flight planning, overflight & landing permissions, fuel and all items necessary to ensure the smooth running of flights for their clients. The business has a current influx of projects which require some experienced, confident and focused, professional OCC flight planners/dispatchers for their Commercial Airline unit. No day is the same with many varied and rewarding solutions on offer to their clients. The management are looking for the best in the field who in return can be guaranteed an ambitious and daily changing approach to the services provided. The business is a fresh and dynamic company where all employees have a voice and make the difference.
Working Pattern
Shifts are 12hr days and nights, 0600-1800 / 1800-0600. This is 5 on, 5 off, 5 on, 4 off, 4 on, 5 off rotation which guarantees 2 weekends a month off.
On Offer:
- Salary - Negotiable, in line with skills and experience
- Genuine opportunities for upskilling and progression within the business
- Private medical cover which includes dental and optical payments of up to 80%
- Discounted gym membership through the medical cover
- Mental health support group and social committee
- Social events normally every month
- The company also runs a Friday fridge for staff in the office which can include non-alcoholic drinks, different foods each week etc.
Main Purpose of the Flight Operations Controller:
The Flight Operations Controller is responsible for assisting the Operations Manager with the smooth, day to day running of the flight operations desk. Reporting to the Operations Supervisor, the Operations Controller’s principal responsibility is to ensure that the daily flying programme is delivered fully and in compliance with the quality and safety policies and those of the operators they support. This includes proactive management of the daily workload.
Key Responsibilities:
- Operations/Service Delivery - overall responsibility for the safe and timely delivery of the daily flying programme for the Commercial Airline Operations Team; ensuring that this is delivered to the highest standards in compliance with the Ops LPM.
- Operations/Quality/Safety – responsibility for your own compliant use of the LEON scheduling software system. Scheduling, SMS, PROPS, PPS and Jetplanner/Jeppview flight planning, AFTN, SITA and CFMU, ensuring that any safety issues are raised promptly through the company SMS and dealt with effectively.
- Operations/Quality – promoting compliance and safety best practice throughout the Operations Team. Responsibility for ensuring that the full remit of flight dispatch activity is regularly checked for quality and compliance with Operations LPM standards and procedures - prior to and post the dispatch of a flight.
- Supervisory – conducting comprehensive handovers with Operations Supervisors and the Flight Support Manager during shift changeovers and prior to and upon return from any periods of absence from the office.
- Client Relationship Management – helping to maintain and develop relationships with all Operations clients. Providing a key point of contact for each operator and maintaining regular liaison with key client stakeholders. Taking responsibility for swiftly rectifying any operational issue or problem raised by any client coordinating action across company departments as appropriate.
- Communication – responsibility for ensuring that communication between all company departments and with clients is effective and timely to help achieve Private/General Operations Team and client requirements and priorities.
To Be Considered:
- Flights planning operations experience is essential
- Permission and application experience required
- Traffic rights experience preferred
- Strong decision maker
- Self-motivated & with excellent communication skills
- Highly developed planning and analytical skills. Strategic thinker with excellent problem-solving skills
- Good interpersonal skills with ability to prioritise the continually changing deadlines and tasks
- Flexible and confident with a positive approach to change and innovation
For more details, please contact Willis Global - a leading Recruitment Consultancy for the Aviation Sector.
Locations
Flight Operations Specialist employer: Willis Global
Contact Detail:
Willis Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Operations Specialist
✨Tip Number 1
Familiarise yourself with the specific flight planning software mentioned in the job description, such as LEON, Jetplanner, and Jeppview. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the aviation industry, especially those who work in flight operations. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 3
Prepare to discuss your previous experiences in managing flight operations and how you've handled compliance and safety issues. Be ready to provide specific examples that demonstrate your decision-making and problem-solving skills.
✨Tip Number 4
Show your enthusiasm for the role by researching the company’s recent projects and achievements. Being able to reference these during your conversation will show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Flight Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in flight planning operations. Emphasise any specific software you have used, such as LEON or Jetplanner, and showcase your decision-making and analytical skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for aviation and your understanding of the role. Mention how your skills align with the company's needs and express your enthusiasm for contributing to their dynamic team.
Highlight Relevant Experience: In your application, clearly outline your previous roles related to flight operations, including any experience with traffic rights and client relationship management. Use specific examples to demonstrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the flight operations field.
How to prepare for a job interview at Willis Global
✨Know Your Flight Planning Software
Familiarise yourself with the LEON scheduling software and other flight planning tools mentioned in the job description. Be prepared to discuss your experience with these systems and how you've used them to ensure compliance and safety in previous roles.
✨Demonstrate Your Problem-Solving Skills
As a Flight Operations Specialist, you'll need to think on your feet. Prepare examples of past situations where you successfully resolved operational issues or improved processes. Highlight your strategic thinking and analytical skills.
✨Showcase Your Communication Abilities
Effective communication is key in this role. Be ready to explain how you've maintained relationships with clients and collaborated with different departments. Use specific examples to illustrate your interpersonal skills and ability to manage client expectations.
✨Emphasise Your Flexibility and Adaptability
The job involves a dynamic work environment with changing priorities. Share experiences that demonstrate your ability to adapt to new challenges and your positive approach to change. This will show that you're a good fit for their ambitious and evolving company culture.
