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For Companies At a Glance
- Tasks: Lead a dynamic team, manage schedules, and handle contract administration tasks.
- Company: Join a top Facilities maintenance contractor specialising in HVAC support.
- Benefits: Enjoy a competitive salary, 23 days holiday, and a fun work environment.
- Why this job: Be part of a vibrant team with a work hard, play hard culture and make an impact.
- Qualifications: Experience in facilities maintenance and contract administration is essential.
- Other info: Located near Aylesbury, with opportunities for growth and development.
A leading Facilities maintenance contractor specialising in providing full HVAC maintenance support, are looking for a bubbly FM Contracts Helpdesk Team Leader to work within a small, dynamic team with a work hard play hard mentality to be based near Aylesbury.
The role involves:
- Supporting the Helpdesk Manager, scheduling PPM's and reactive works for the engineers.
- Managing purchase orders, sales invoices, job sheets, works orders, WIP, and updating the asset management system.
- Performing a wide variety of contract administration duties and producing reports for client meetings.
- Managing data entry onto their CAFM system, E-Works (soon to be changing to Job Logic).
- Using Word, Excel, and Outlook.
- Assisting the contracts manager with all administration duties by being proactive in their approach.
- Communicating with engineers and clients on booking and following up reactive works, ensuring that the in-house system is up to date as well as scheduling PPM's.
To be successful as the FM Contracts Helpdesk Team Leader:
- Experience in working within a facilities maintenance team.
- Experience in maintenance contracts administration within M&E, HVAC, or Facilities Maintenance.
- Living in commuting distance to Aylesbury.
- Experience with E-Works or Job Logic system would be an advantage.
The salary is £28,000 - £30,000 basic plus 23 days holiday plus bank holidays and package.
Please contact Nikki from Tech-people, the leading recruitment business and agency within construction and M&E.
FM Contracts Helpdesk Team Leader employer: Tech-People
Contact Detail:
Tech-People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FM Contracts Helpdesk Team Leader
✨Tip Number 1
Familiarise yourself with E-Works and Job Logic systems, as experience with these will give you a significant edge. Consider taking online tutorials or courses to boost your knowledge and confidence in using these platforms.
✨Tip Number 2
Network with professionals in the facilities maintenance sector, especially those who have worked in similar roles. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture.
✨Tip Number 3
Demonstrate your proactive approach by preparing examples of how you've successfully managed scheduling and administration tasks in previous roles. Be ready to discuss these during any informal chats or interviews.
✨Tip Number 4
Research the company’s values and work culture to align your approach with their 'work hard play hard' mentality. This will help you convey your enthusiasm for the role and show that you’re a good fit for their team.
We think you need these skills to ace FM Contracts Helpdesk Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities maintenance and contract administration. Emphasise any previous roles where you've managed scheduling, data entry, or worked with HVAC systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your bubbly personality and work ethic. Mention specific examples of how you've successfully supported a team in a similar role and your proactive approach to problem-solving.
Highlight Technical Skills: Since the role involves using E-Works or Job Logic, mention any experience you have with these systems or similar software. If you don't have direct experience, express your willingness to learn and adapt quickly.
Show Enthusiasm for the Role: In your application, convey your excitement about the opportunity to work within a dynamic team. Discuss why you are drawn to this position and how you align with their 'work hard play hard' mentality.
How to prepare for a job interview at Tech-People
✨Show Your Team Spirit
As the role involves working within a small, dynamic team, it's essential to demonstrate your ability to collaborate and contribute positively. Share examples of how you've worked effectively in teams before, highlighting your bubbly personality and work hard play hard mentality.
✨Familiarise Yourself with Relevant Software
Since the job requires experience with E-Works or Job Logic, make sure you brush up on these systems. If you have prior experience, be ready to discuss specific tasks you performed using these tools, as well as any challenges you overcame.
✨Prepare for Contract Administration Questions
Expect questions related to contract administration duties, especially in facilities maintenance. Be prepared to discuss your previous experiences managing data entry, scheduling PPMs, and producing reports, as these are key aspects of the role.
✨Demonstrate Proactivity
The job description emphasises a proactive approach to assisting the contracts manager. Think of instances where you took initiative in your previous roles, whether it was streamlining processes or improving communication with clients and engineers.
