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- Tasks: Support Learning and Development teams with training program administration and process improvements.
- Company: Join Spire Healthcare, a leading independent hospital group known for high-quality patient care.
- Benefits: Enjoy 35 days annual leave, private medical insurance, and a rewarding discount platform.
- Why this job: Be part of a motivated team that values personal growth and impactful healthcare.
- Qualifications: Experience in Learn Systems administration and strong IT skills are essential.
- Other info: We welcome applications from all backgrounds to foster a diverse workplace.
The predicted salary is between 36000 - 60000 £ per year.
We are one of the UK's leading independent hospital groups and the largest in terms of revenue. From our 39 hospitals and 33 clinics, medical centres and consulting rooms across England, Wales, and Scotland, we provide diagnostics, inpatient, day case and outpatient care in areas including orthopaedics, gynaecology, cardiology, neurology, oncology, and general surgery. We also operate a network of private GPs and provide occupational health services to over 700 corporate clients.
As the Learn Systems Coordinator you will support the Learning and Development teams across Spire, in managing all administrative aspects of the execution of training programs, including bookings, scheduling, database management, materials/resources preparation, evaluation, and financing.
Key Responsibilities:- Ability to handle complex learning and development queries, complaints and following the escalation process.
- Lead by example by demonstrating Spire values and behaviours, acting as a role model.
- Shares own learning and development administration experience and knowledge with others, using coaching techniques as necessary.
- Manages own time and case load and the workload of the team to ensure SLAs are met.
- Deputise for team manager during periods of absence.
- Frequently identifies process improvements and highlights solutions to team manager.
- Provides training and guidance to team and adapts teaching style as appropriate.
- Record and monitor invoices and submit them in accordance with finance processes.
- Demonstrable experience of Learn Systems administration, preferably Oracle Learn experience.
- Professional, able to work under pressure, enthusiastic and committed to working within their team to effectively support the needs of the business.
- Strong IT literacy, able to work across a range of systems.
- Experience of high-volume administration, ideally in a People Shared Service Centre, ability to support team members, liaise with Key Stakeholders and manage colleagues in times of peak workload, holidays and other absences.
- Excellent communication skills at all levels, strong attention to detail, flexibility, complaints management and the ability to perform in a fast paced complex and changing environment are integral to this role.
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free wellness screening
- Private medical insurance
- Life assurance
Spire Healthcare is committed to creating an environment that will attract, retain, and motivate its people. We are an equal opportunities employer, committed to the health and wellbeing of all our colleagues and consultants.
For us, it's more than just treating patients; it's about looking after people.
Contact Detail:
Spire Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Learn Systems Coordinator
✨Tip Number 1
Familiarise yourself with Oracle Learn, as it's specifically mentioned in the job requirements. Consider taking online courses or tutorials to enhance your understanding of the system, which will demonstrate your commitment and readiness for the role.
✨Tip Number 2
Network with current or former employees of Spire Healthcare on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience in handling complex queries and complaints. Think of specific examples where you've successfully navigated challenging situations, as this aligns closely with the responsibilities of the role.
✨Tip Number 4
Showcase your ability to identify process improvements by preparing a few suggestions based on your previous experiences. This proactive approach can set you apart and demonstrate your problem-solving skills during the interview.
We think you need these skills to ace Senior Learn Systems Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in learning systems administration, particularly with Oracle Learn. Emphasise your ability to manage complex queries and your experience in high-volume administration.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've demonstrated Spire's values in your previous roles, especially in team support and process improvement.
Showcase Communication Skills: Since excellent communication skills are crucial for this position, consider including examples in your application that demonstrate your ability to communicate effectively at all levels, especially in fast-paced environments.
Highlight Problem-Solving Abilities: Discuss any experiences where you identified process improvements or handled complaints effectively. This will show your potential employer that you can contribute positively to their team dynamics and operational efficiency.
How to prepare for a job interview at Spire Healthcare
✨Showcase Your Experience
Be prepared to discuss your previous experience in Learn Systems administration, especially if you have worked with Oracle Learn. Highlight specific examples of how you've managed training programmes and handled complex queries.
✨Demonstrate Strong Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be ready to explain how you've effectively communicated with team members and stakeholders in past roles.
✨Emphasise Problem-Solving Abilities
Think of instances where you've identified process improvements or resolved complaints. Share these examples during the interview to demonstrate your proactive approach and ability to work under pressure.
✨Align with Company Values
Familiarise yourself with Spire Healthcare's values and behaviours. During the interview, express how your personal values align with theirs and how you can contribute to their commitment to high-quality patient care.
