Deputy Manager (Northallerton)
Deputy Manager (Northallerton)

Deputy Manager (Northallerton)

Northallerton Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team and ensure smooth store operations while the Store Manager is away.
  • Company: Join Halfords, a leader in motoring services and electric mobility.
  • Benefits: Enjoy 6 weeks annual leave, discounts, bonuses, and 24/7 GP access.
  • Why this job: Be part of a dynamic team focused on customer service and career growth.
  • Qualifications: One year of retail management experience and strong communication skills required.
  • Other info: We celebrate diversity and welcome applicants from all backgrounds.

The predicted salary is between 28800 - 43200 Β£ per year.

As a Deputy Manager, you will play a crucial role in our management team, ensuring the smooth operation of our retail store in the Store Manager's absence. At Halfords, we prioritise our core values and are committed to delivering exceptional customer service in a dynamic, fast-paced environment.

Key Responsibilities:

  • Lead by example to foster a customer-centric culture.
  • Drive sales performance and maintain high service standards.
  • Manage daily store operations, including compliance with health and safety and retail standards.
  • Schedule and manage labor effectively.
  • Provide on-the-spot coaching to enhance team performance and customer experience.
  • Celebrate team successes and create an inclusive atmosphere.

What We’re Looking For:

  • A year of managerial experience in a retail sales environment.
  • Proven track record in coaching and managing colleagues.
  • Strong understanding of compliance and operational standards.
  • Ability to meet sales targets and deliver excellent customer metrics.
  • Commercial acumen and awareness of industry trends.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Word, Excel, and PowerPoint, with a willingness to learn our systems.

We recognise that everyone has different needs, which is why we offer a range of rewards and benefits, including:

  • 6 weeks of annual leave.
  • Quarterly performance bonuses.
  • 25% discount on most Halfords products and up to 50% off garage bills in Autocentres.
  • Discounts on groceries, shopping, insurance, and more.
  • Family & Friends Discount Events.
  • Opportunities for financial planning support through Wagestream.
  • Access to GP services 24/7.
  • Share save scheme with a 20% discount on shares.
  • Health Cash Plan for well-being services and healthcare costs.
  • Pension Scheme & Life Assurance.

We are committed to your development and offer ample opportunities for career advancement within Halfords. Join us as we grow and innovate in motoring services and electric mobility. Be part of our success in getting the nation safely back on the move!

At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Deputy Manager (Northallerton) employer: Halfords

At Halfords, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and teamwork. As a Deputy Manager in Northallerton, you will benefit from generous rewards such as 6 weeks of annual leave, performance bonuses, and extensive discounts on products and services, all while having ample opportunities for career growth in a supportive environment. Join us in our mission to innovate in motoring services and electric mobility, where your contributions will be celebrated and recognised.
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Contact Detail:

Halfords Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Deputy Manager (Northallerton)

✨Tip Number 1

Familiarise yourself with Halfords' core values and customer service philosophy. Understanding what drives the company will help you align your responses during interviews and demonstrate that you're a good fit for their culture.

✨Tip Number 2

Prepare specific examples from your previous managerial experience that showcase your ability to lead a team, drive sales, and maintain high service standards. Being able to discuss these instances in detail will highlight your suitability for the role.

✨Tip Number 3

Stay updated on industry trends and retail best practices. Showing that you have a strong commercial acumen and awareness of the market can set you apart from other candidates and demonstrate your proactive approach.

✨Tip Number 4

Practice your communication skills, both verbal and written. As the Deputy Manager, you'll need to effectively coach your team and interact with customers, so being articulate and confident will be key to your success in the role.

We think you need these skills to ace Deputy Manager (Northallerton)

Leadership Skills
Customer Service Excellence
Sales Performance Management
Retail Operations Management
Health and Safety Compliance
Team Coaching and Development
Effective Communication Skills
Time Management
Commercial Awareness
Problem-Solving Skills
Microsoft Office Proficiency
Adaptability in a Fast-Paced Environment
Conflict Resolution
Inclusivity and Team Building

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your managerial experience in retail. Emphasise your achievements in coaching and managing colleagues, as well as your ability to meet sales targets.

Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and how you embody the core values of Halfords. Mention specific examples of how you've driven sales performance and created an inclusive atmosphere in previous roles.

Showcase Relevant Skills: Highlight your proficiency in Microsoft Word, Excel, and PowerPoint. If you have experience with other systems, mention your willingness to learn new technologies, as this aligns with Halfords' expectations.

Prepare for Potential Questions: Think about how you would respond to questions regarding compliance with health and safety standards, as well as your approach to coaching team members. Be ready to discuss your understanding of industry trends and how they impact sales.

How to prepare for a job interview at Halfords

✨Showcase Your Leadership Skills

As a Deputy Manager, you'll need to lead by example. Be prepared to discuss your previous managerial experience and how you've successfully coached and motivated your team in the past.

✨Demonstrate Customer-Centric Values

Halfords prioritises exceptional customer service. Think of specific examples where you went above and beyond for customers, and be ready to share these stories during your interview.

✨Understand Compliance and Operational Standards

Familiarise yourself with health and safety regulations and retail standards relevant to the role. Be ready to discuss how you have ensured compliance in your previous positions.

✨Prepare for Sales Performance Questions

Since driving sales performance is key, come equipped with metrics or examples that demonstrate your ability to meet sales targets and improve customer metrics in your past roles.

Deputy Manager (Northallerton)
Halfords
Location: Northallerton
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  • Deputy Manager (Northallerton)

    Northallerton
    Full-Time
    28800 - 43200 Β£ / year (est.)
  • H

    Halfords

    5000+
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