Build to Rent Property Manager (Fixed Term)

We have a fantastic opportunity to join Sovereign Network Group as a Build to Rent Property Manager on a fixed term basis for 12 months. You'll be based from our office in either Wembley - London or Hertfordshire. This role will combine office and home working to ensure a positive work/life balance.

It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England - our purpose being to provide quality affordable homes and places that people love for generations.

What you'll be doing

We are seeking a Build to Rent Property Manager to provide high quality service delivery to Build to Rent and London Living Rent customers. To work with the Senior Build to Rent Manager and other team members to lease and manage rental apartments while providing residents with a high-quality customer experience that will include but not be limited to high level of resident engagement and event management, cost control, amenity management and speedy resolution of any issues or complaints with an emphasis on place-making and brand development.

The Role:

• To manage all pre and post tenancy activities including customer vetting and referencing, pre-tenancy inspections and check ins/signups, post tenancy inspection and deposit releases.
• To manage voids and relets by instituting programmes to limit void periods and increase turnaround times on re-lets and renewals.
• To employ disciplined budgetary management including the scrutinising of all costs and the processing of invoices related to scheme contractual obligations, repairs and utilities.
• To oversee repairs and maintenance in both communal areas and individual apartments ensuring that repairs are completed on-time and with the minimum amount of inconvenience to our residents.
• To manage the on-site teams that may include the Assistant Property Manager, handyman, concierge and cleaning operatives. This will involve direct responsibility for managing the workload of the Assistant Build to Rent Manager ensuring performance is appraised and managed while also managing the contracts for external providers such as the concierge and cleaners. For new schemes this will include managing the recruitment of on-site teams as part of the mobilisation process.
• To lead on rent collection and debt recovery on managed schemes and work with the Senior Built to Rent Manager to commence enforcement action where necessary to include court attendance.
• On new developments, to work with the Senior Build to Rent Manager to prepare mobilisation and lease up plans that capture all operational and marketing tasks that need to be completed for a successful launch, lease up and occupation of individual schemes.

What we need from you

• Knowledge of lettings and property management in the private sector.
• Knowledge of the Build to Rent & London Living Rent tenure.
• Excellent verbal and written communications skills.
• Knowledge of Housing legislation and Assured Shorthold Tenancies.
• Ability to manage staff.
• Ability to manage challenging situations and effectively manage conflicts and disputes.
• A DBS check will be undertaken for the successful candidate.
• If you have a high degree of motivation and self-drive and have a proven track record in managing Build to Rent /London Living Rent properties, we'd love to hear from you.

What we can offer you

As a member of the Island's Locality Team you'll be part of a friendly, dedicated and supportive working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

• £450 yearly flexible benefit pot to use against benefits of your choice.
• Flexible working.
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days).
• A chance to buy or sell holiday as part of our flexible benefits package.
• A generous pension scheme matching up to 12%.
• Life cover as soon as you join us.
• You will be a part of our Recognition scheme where you can be gifted retail vouchers.
• A range of wellbeing discounts including Gym Memberships.
• A wide selection of other benefits available.