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For Companies At a Glance
- Tasks: Manage client accounts, negotiate premiums, and ensure excellent customer service.
- Company: Join Brown & Brown, a fast-growing retail insurance broker in Newport.
- Benefits: Enjoy a negotiable salary, pension, discounts, and holiday perks.
- Why this job: Great opportunity for growth in a supportive team with a focus on client success.
- Qualifications: Experience in commercial insurance broking and strong communication skills required.
- Other info: Ideal for proactive individuals looking to expand their responsibilities in the insurance sector.
The predicted salary is between 36000 - 60000 £ per year.
We are currently looking for a Commercial Account Handler to join the established and welcoming broking team in Newport. Newport is one of Brown & Brown's fastest growing retail insurance brokers with a strong record of providing support and success for all that join them.
The position will require servicing of client accounts (SME to Corporate) within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. Experience of working as an insurance Account Handler is required and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness.
This is a good long term opportunity that will suit a Broker/Account Handler with good cross class commercial insurance knowledge that is looking for the next step or to take on wider responsibilities.
The day to day:
- To manage, grow and be fully responsible for an account of clients & policies
- To generate revenue and provide a professional and efficient service to all customers through the promotion and recommendation of products in accordance with customer needs and demands, whilst ensuring full FCA compliance.
- Fully analyse a client's current insured and uninsured risks, and where any uninsured risks are identified offer appropriate products and solutions.
- Management of premium payment, finance agreements and overall credit control
- Effectively manage aged debt
- Preparation of market submissions to insurers and policy presentations to clients
- Negotiate policy terms, conditions, premium and income with both insurers and clients
- Review market results, analyse information gathered and undertake sufficient research, to make suitable insurer and product recommendations and demonstrate competency by explaining the extent of cover
- Accountability for delivering excellent customer service and retention for all customers, ensuring achievement of compliant operations with FCA rules and internal policies and procedures
- To regularly propose to clients ideas and proposals that they could follow to improve overall sales performance.
- Maintain appropriate, regular contact with existing clients, to ensure that their insurance requirements continue to be met
- Maintain a proactive approach at all times in seeking to maximise business opportunities with existing and potential new clients
- Securing cross selling business and referrals
- Provide new business quotations for all classes of general insurance on request, providing relevant advice, information and guidance
- Take instructions from new clients, ensuring cover commences at the correct time, all relevant paperwork is completed, premium is collected and relevant records and diary entries are created
- Negotiation and presentation to insurers in order to secure most appropriate cover for the client
What's on offer:
- Negotiable salary package
- Additional benefits (e.g. Pension, Death in Service, Discounts, Holiday)
Your Experience:
- Relevant commercial insurance broking industry experience.
- Handle new business, renewals and MTAs for a range of insurance risks
- Knowledge of company industry types and operating conditions
- Ability to develop and maintain client relationships
- Excellent interpersonal, written and verbal communication skills
- Pro-active and self-motivated
- Planning and organisation skills to meet deadlines
- Attention to detail
- Co-operative and supportive team player
Commercial Account Handler employer: Brown & Brown
Contact Detail:
Brown & Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler
✨Tip Number 1
Network with professionals in the insurance industry, especially those who work as Account Handlers or Brokers. Attend local events or join online forums to connect with people who can provide insights about the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in the commercial insurance sector. This knowledge will not only help you during interviews but also demonstrate your commitment to staying informed and relevant in the field.
✨Tip Number 3
Prepare for potential interview questions by practising your negotiation skills and customer service scenarios. Think of examples from your past experience that showcase your ability to handle client accounts effectively and how you’ve successfully managed relationships.
✨Tip Number 4
Research StudySmarter and understand our values and mission. Tailor your discussions during the interview to align with what we stand for, showing that you are not just looking for any job, but specifically want to contribute to our team.
We think you need these skills to ace Commercial Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial insurance broking. Emphasise your skills in client relationship management, negotiation, and customer service, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Mention your understanding of the renewals lifecycle process and how your previous experience aligns with the responsibilities of the Commercial Account Handler position.
Showcase Your Achievements: In both your CV and cover letter, include specific examples of how you have successfully managed client accounts, negotiated premiums, or improved customer satisfaction in your previous roles. Quantify your achievements where possible.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the insurance industry.
How to prepare for a job interview at Brown & Brown
✨Showcase Your Insurance Knowledge
Make sure to brush up on your commercial insurance knowledge before the interview. Be prepared to discuss different types of insurance products and how they apply to various industries, as this will demonstrate your expertise and understanding of the role.
✨Demonstrate Negotiation Skills
Since negotiation is a key part of the job, think of examples from your past experiences where you successfully negotiated terms or premiums. Highlighting these instances will show that you have the necessary skills to handle negotiations with both clients and insurers.
✨Prepare for Client Scenarios
Anticipate questions about how you would handle specific client scenarios, such as managing renewals or addressing client concerns. Practising your responses will help you convey your problem-solving abilities and customer service orientation effectively.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the position but also helps you assess if the company aligns with your career goals.
