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- Tasks: Lead and improve portering services in a busy NHS environment.
- Company: Join a global facilities management company making a difference in healthcare.
- Benefits: Enjoy a competitive salary of up to £50k and career growth opportunities.
- Why this job: Be part of a team that enhances patient care and service quality.
- Qualifications: Experience in managing diverse teams and P&L accounts is essential.
- Other info: This is a permanent full-time role based in South East London.
Insight Executive Group are delighted to be working with a multi-national facilities management company who are looking to recruit a Portering Manager to join their healthcare team in South East London. The role is a permanent full time position with a starting salary of up to £50k.
The Portering Manager will be responsible for:
- reviewing and planning service improvements in a demanding NHS environment to ensure improved services
- managing efficient and customer focused portering services within the agreed budget
- maintaining services that exceed the level of performance required of the contractual quality performance regimes, to eliminate the risk of financial penalties
- developing and maintaining effective communication with patients, relatives and Trust staff
- adopting a team approach and participate fully with colleagues in the delivery and development of efficient integrated services
- building and maintaining effective relationships with staff, clients and other departmental supervisors
- motivating staff through good communications, team meetings & individual contact, progressing and feeding back to the General Manager on any issues raised
- consistent monitoring of quality control systems for the portering service through appropriate IT systems as instructed
The successful Portering Manager will be able to demonstrate:
- proven experience of managing a complex service with a diverse workforce in a customer/patient service environment
- proven experience of managing a successful P&L account
- proven ability to lead, motivate, inspire and support diverse teams
If you match the above criteria and are interested in the role please send your CV through to me for a discussion about the role.
Portering Manager employer: Insight Executive Group
Contact Detail:
Insight Executive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portering Manager
✨Tip Number 1
Familiarise yourself with the NHS environment and its specific challenges. Understanding the unique demands of healthcare facilities will help you demonstrate your capability to manage portering services effectively.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those with experience in healthcare. Engaging with industry contacts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with P&L management in detail. Be ready to share specific examples of how you've successfully managed budgets and improved service delivery in previous roles.
✨Tip Number 4
Showcase your leadership skills by preparing anecdotes that highlight your ability to motivate and inspire diverse teams. This will be crucial in demonstrating your fit for the Portering Manager role.
We think you need these skills to ace Portering Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing complex services and diverse teams, particularly in a healthcare or customer service environment. Use specific examples that demonstrate your ability to lead and motivate staff.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Portering Manager role. Discuss your experience with service improvements and managing P&L accounts, and explain how you can contribute to the company's goals.
Highlight Relevant Skills: In your application, emphasise skills such as effective communication, team collaboration, and quality control management. These are crucial for the role and should be evident in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Insight Executive Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Portering Manager, especially in a healthcare setting. Familiarise yourself with the NHS environment and the specific challenges it presents, as this will help you demonstrate your knowledge during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and motivating diverse teams. Be ready to discuss how you've successfully managed a complex service and improved performance in previous roles, as this is crucial for the position.
✨Emphasise Communication Abilities
Effective communication is key in this role. Think of instances where you've built strong relationships with staff, clients, or patients. Be prepared to explain how you maintain open lines of communication and resolve issues proactively.
✨Discuss Financial Acumen
Since managing a P&L account is part of the job, be ready to talk about your experience with budgeting and financial management. Highlight any successful strategies you've implemented to stay within budget while improving service quality.
