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- Tasks: Supervise daily operations and support the Front Office Team at a vibrant hotel.
- Company: Join Citadines Holborn-Covent Garden, a dynamic 24/7 hospitality environment in London.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for career growth.
- Why this job: Be part of a lively team, enhance your customer service skills, and make lasting connections.
- Qualifications: Previous reception or customer service experience is preferred; confidence is key!
- Other info: Night shifts may be required occasionally, offering a unique work-life balance.
We are seeking confident Senior Receptionists to become part of our Front Office Team at Citadines Holborn-Covent Garden London. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion.
As our Senior Receptionist, you will:
- Be responsible for the day-to-day supervision of the Front Office Team.
Senior Receptionist employer: Ascott Hospitality Management UK Ltd.
Contact Detail:
Ascott Hospitality Management UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Receptionist
✨Tip Number 1
Familiarise yourself with the Citadines brand and its values. Understanding what makes us unique will help you demonstrate your alignment with our mission during interviews.
✨Tip Number 2
Highlight your experience in customer service and team leadership. Be ready to share specific examples of how you've successfully managed a team or handled challenging situations at the front desk.
✨Tip Number 3
Prepare to discuss your flexibility with shift patterns. Since we operate 24/7, showing that you're open to early, late, and night shifts will make you a more attractive candidate.
✨Tip Number 4
Research common challenges faced by receptionists in a busy environment. Being able to discuss these challenges and how you would address them can set you apart from other candidates.
We think you need these skills to ace Senior Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Senior Receptionist. Tailor your application to highlight relevant experience in front office operations and team supervision.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in reception or customer service roles. Emphasise any supervisory experience and skills that align with the 24/7 operational nature of the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how your skills and experiences make you a great fit for the Senior Receptionist role at Citadines Holborn-Covent Garden.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Ascott Hospitality Management UK Ltd.
✨Show Your Confidence
As a Senior Receptionist, confidence is key. Make sure to maintain good eye contact and speak clearly during the interview. This will demonstrate your ability to handle the front office responsibilities with poise.
✨Highlight Your Experience
Be prepared to discuss your previous experience in reception or customer service roles. Share specific examples of how you've successfully managed difficult situations or provided excellent service, as this will show your capability for the role.
✨Understand Shift Patterns
Since the position involves various shifts, be ready to discuss your availability and flexibility. Showing that you are open to working early, late, or even night shifts will reflect your commitment to the job.
✨Demonstrate Team Leadership Skills
As a Senior Receptionist, you'll be supervising others. Prepare to talk about your leadership style and any experiences where you've successfully led a team or trained new staff. This will highlight your readiness for the supervisory aspect of the role.
