Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and personalise their experience during night shifts.
- Company: Join Citadines Holborn-Covent Garden, a vibrant 24/7 hospitality hub in London.
- Benefits: Enjoy flexible night shifts and gain valuable customer service experience.
- Why this job: Be part of a dynamic team and enhance your communication skills while working nights.
- Qualifications: No prior experience needed; just bring your confidence and enthusiasm!
- Other info: Perfect for students looking for a part-time role with a unique schedule.
We are seeking confident Night Receptionists to become part of our Front Office Team at Citadines Holborn-Covent Garden London. Our properties operate 24/7. Night shifts are 11pm to 7.30am.
As our Night Receptionist, you will:
- Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans.
Night Receptionist employer: Ascott Hospitality Management UK Ltd.
Contact Detail:
Ascott Hospitality Management UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist
✨Tip Number 1
Familiarise yourself with the local area and attractions around Covent Garden. Being knowledgeable about nearby restaurants, theatres, and transport options will help you provide personalised recommendations to guests.
✨Tip Number 2
Practice your communication skills, especially in a calm and friendly manner. As a Night Receptionist, you'll need to handle various guest inquiries and situations, so being articulate and approachable is key.
✨Tip Number 3
Get comfortable with using hotel management software. Familiarity with these systems can give you an edge, as it allows you to efficiently check guests in and out, manage bookings, and handle any issues that arise during your shift.
✨Tip Number 4
Show enthusiasm for working night shifts. Highlighting your ability to stay alert and engaged during late hours can set you apart from other candidates who may not be as keen on the night-time schedule.
We think you need these skills to ace Night Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Night Receptionist. Highlight your ability to provide excellent customer service and manage guest expectations.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any previous roles that involved working night shifts or in a front office environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've personalised guest experiences in the past.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail, which is crucial for a Night Receptionist.
How to prepare for a job interview at Ascott Hospitality Management UK Ltd.
✨Show Your Customer Service Skills
As a Night Receptionist, you'll be the first point of contact for guests. Highlight your previous experience in customer service and share specific examples of how you've gone above and beyond to meet guests' needs.
✨Demonstrate Your Problem-Solving Abilities
Night shifts can bring unexpected challenges. Be prepared to discuss situations where you've successfully resolved issues or handled difficult guests, showcasing your ability to think on your feet.
✨Emphasise Your Attention to Detail
In a role that involves managing guest expectations, attention to detail is crucial. Mention any experiences where your keen eye for detail has positively impacted guest satisfaction or operational efficiency.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations during your shift. Practise responses to scenarios like dealing with a late check-in or a guest complaint to demonstrate your readiness for the role.
