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- Tasks: As a Service Advisor, you'll assist customers and manage service bookings.
- Company: Join Lexus Croydon, a top UK automotive brand known for innovation.
- Benefits: Enjoy unlimited upsell commission, team bonuses, and flexible working hours.
- Why this job: Be part of a dynamic team and work with cutting-edge hybrid technology.
- Qualifications: No specific qualifications required; just bring your passion for customer service.
- Other info: Work hours are 8am-6pm, with one Saturday shift every three weeks.
The predicted salary is between 29000 - 47000 £ per year.
Location: Croydon, London
Salary: up to £29k with a realistic OTE of up to £47k
Hours: 8am - 6pm Monday to Friday, 1 in 3 Saturdays from 8am - 1pm
Join the Team at one of the UK's leading automotive brands, Lexus Croydon dealership! This role offers unlimited upsell commission, a team bonus, and the opportunity to work with one of the most innovative hybrid technology brands.
What You'll Do...
Locations
Service Advisor employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with Lexus and their hybrid technology. Understanding the brand's values and innovations will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Lexus Croydon. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare for role-specific scenarios that may come up during the interview. Think about how you would handle customer complaints or upselling opportunities, as these are key aspects of a Service Advisor's job.
✨Tip Number 4
Showcase your communication skills during any interactions with us. As a Service Advisor, you'll need to effectively communicate with customers and team members, so demonstrating this ability is crucial.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Advisor. Tailor your application to highlight relevant experience and skills that match what the company is looking for.
Highlight Customer Service Skills: As a Service Advisor, strong customer service skills are essential. In your CV and cover letter, provide examples of how you've successfully handled customer interactions, resolved issues, or upsold products in previous roles.
Showcase Automotive Knowledge: Demonstrate your understanding of the automotive industry, particularly hybrid technology, as mentioned in the job description. Mention any relevant qualifications or experiences that showcase your knowledge in this area.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the company. Use it to explain why you would be a great fit for the team at Lexus Croydon and how you can contribute to their success.
How to prepare for a job interview at Octane Recruitment
✨Know the Brand
Familiarise yourself with Lexus and its innovative hybrid technology. Understanding the brand's values and products will show your genuine interest and help you connect better during the interview.
✨Highlight Customer Service Skills
As a Service Advisor, you'll be the face of the dealership. Prepare examples from your past experiences that demonstrate your excellent customer service skills and how you've handled challenging situations.
✨Discuss Upselling Experience
Since the role offers unlimited upsell commission, be ready to discuss any previous experience you have with upselling products or services. Share specific examples of how you successfully increased sales in past roles.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the team dynamics, training opportunities, and the dealership's approach to customer satisfaction. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
