Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Scheduling Coordinator, you'll manage schedules and ensure efficient operations in a fast-paced environment.
- Company: Join M Group Energy, the UK's leading provider of metering services, committed to innovation and customer service.
- Benefits: Enjoy perks like flexible working hours, 25 days annual leave, and access to retail discounts.
- Why this job: This role offers growth opportunities and a chance to make a real impact in the energy sector.
- Qualifications: Good judgement, strong problem-solving skills, and a desire to progress are essential for this role.
- Other info: Be part of a supportive team at Cobalt Business Park with a focus on safety and client satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
M Group Energy is enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, where we are the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters.
As a Scheduling Coordinator, you will monitor, control and manage the schedule and planning of the technical workforce's day. You will need to be prepared and work to quick turnarounds. You will be involved in the Smart Meter installation process on behalf of our clients, taking inbound and outbound calls, speaking to suppliers and customers, and dealing with emergency calls that require immediate action.
You will work with our engineers to ensure they are using their tablets correctly and communicate with Meter Workers and Technical Managers if any issues are flagged. We encourage our employees to progress and grow within the company.
You will be based at Cobalt Business Park, contracted to work 40 hours over 5 out of 7 days on rotation between 07:30-16:00 and 09:30-18:00.
What you'll bring:
- Happy to work in an office setting
- Good judgement and able to make decisions in limited timescales
- Exceptional telephone manner
- Analytical, able to see the best way to prioritise
- Strong problem-solving abilities
- Desire to develop and progress within the organisation
What's in it for you?
We offer a range of benefits designed to support your life in and out of work, including:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to thousands of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- 25 days annual leave plus bank holidays
- Private health care and health care cash plan
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to third-party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Morrison Data Services is proud to be the UK's leading metering services business, constantly evolving our services and introducing innovative solutions. We are committed to building and maintaining an inclusive environment where our people feel included and valued.
Scheduling Coordinator in Newcastle Upon Tyne employer: M Group Services Ltd
Contact Detail:
M Group Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Coordinator in Newcastle Upon Tyne
✨Tip Number 1
Familiarise yourself with the energy sector, particularly metering services. Understanding the basics of how gas, electricity, and water meters work will give you an edge in conversations during interviews.
✨Tip Number 2
Practice your telephone communication skills. Since the role involves a lot of customer interaction, being able to convey information clearly and confidently over the phone is crucial.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of past experiences where you've successfully managed tight deadlines or resolved issues efficiently. This will demonstrate your capability to handle the fast-paced environment.
✨Tip Number 4
Network with current employees or professionals in the metering industry. Engaging with them can provide insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Scheduling Coordinator in Newcastle Upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Scheduling Coordinator. Emphasise your ability to manage schedules, handle customer interactions, and solve problems efficiently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of M Group Energy that attract you, such as their commitment to customer service and employee development.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as good judgement, exceptional telephone manner, and strong problem-solving abilities. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at M Group Services Ltd
✨Show Your Planning Skills
As a Scheduling Coordinator, your ability to plan and manage schedules is crucial. Be prepared to discuss your previous experiences in scheduling or coordinating tasks, and highlight any tools or methods you used to stay organised.
✨Demonstrate Customer Service Excellence
Since the role involves customer interaction, showcase your exceptional telephone manner and problem-solving abilities. Prepare examples of how you've handled difficult customer situations in the past, focusing on your communication skills.
✨Be Ready for Quick Decision-Making
The job requires good judgement and the ability to make decisions under pressure. Think of scenarios where you had to make quick decisions and be ready to explain your thought process during the interview.
✨Express Your Desire for Growth
M Group Energy values employees who want to progress within the company. Be sure to articulate your career aspirations and how you see yourself growing in the role of Scheduling Coordinator and beyond.
