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- Tasks: Assist passengers at Skegness train station during the busy Easter holidays.
- Company: Join a vibrant team at a bustling train station, welcoming holidaymakers.
- Benefits: Earn £12.30 per hour, with flexible shifts and weekly pay.
- Why this job: Perfect for students seeking extra cash while gaining valuable customer service experience.
- Qualifications: Friendly attitude and face-to-face customer service experience preferred.
- Other info: Full training provided; potential for summer work after Easter.
Skegness train station is expecting to be busy for the school Easter holidays with lots of holidaymakers arriving and we need your help for customer service assistant roles! Ideal for students who are off over the Easter period and those looking for extra cash as well as anyone looking for an interesting, face to face customer service role working closely with the public!
We have customer service assistant shifts available to help with a variety of duties including:
- Queue management for people getting trains in the busiest times
- Assisting passengers getting on and off trains (particularly those with additional needs)
- Scanning tickets
- Making tannoy announcements
- Clearing trains to assist cleaners in turnaround times
- Helping to talk to and direct/signpost the crowds at the station
Do you have face to face customer service assistant experience? Do you enjoy working with the public and assisting them? Would you be happy to help passengers with their queries about train services, directing them through the station and possibly helping them on and off trains and assisting with their baggage at this busy train station? Are you a friendly individual with a level head who is able to deliver phenomenal customer service at the busiest times of the year? Then we want to hear from you!
Starting: 04/04/25 (full training will be provided - this may be on Thursday 03/04/25 but TBC) and lasting for a couple of weeks until 21/04/25 (they will use more people in the summer from mid-June so good to get in now!).
Pay Rate: £12.30 per hour paid weekly.
Hours: Shifts available on Mondays, Fridays and Saturdays. Monday and Friday shifts are either 09:45 - 16:45 OR 14:45 - 21:45. Saturday shifts will be 12:15 - 21:45. Flexibility is preferred.
If this all sounds like you then please do apply ASAP!
Customer Service Assistants in Skegness employer: Meridian Business Support
Contact Detail:
Meridian Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistants in Skegness
✨Tip Number 1
Make sure to highlight your face-to-face customer service experience during any conversations or interviews. Share specific examples of how you've successfully assisted customers in the past, as this will demonstrate your capability for the role.
✨Tip Number 2
Familiarise yourself with the train services and routes operating from Skegness station. This knowledge will not only help you answer passenger queries but also show your enthusiasm and preparedness for the role.
✨Tip Number 3
Be ready to discuss your availability and flexibility during peak times, especially around the Easter holidays. Employers appreciate candidates who can adapt to busy schedules and are willing to work during high-demand periods.
✨Tip Number 4
Practice your communication skills, particularly in a public setting. Being able to convey information clearly and confidently will be crucial when assisting passengers and making announcements at the station.
We think you need these skills to ace Customer Service Assistants in Skegness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous customer service experience, especially in face-to-face roles. Emphasise skills like communication, problem-solving, and teamwork, as these are crucial for the position.
Write a Strong Cover Letter: Craft a cover letter that showcases your enthusiasm for the role and your ability to handle busy environments. Mention specific examples of how you've provided excellent customer service in the past.
Highlight Availability: Clearly state your availability in your application. Since the role requires flexibility with shifts, make it easy for them to see when you can work, especially during the busy Easter period.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Meridian Business Support
✨Show Your Customer Service Skills
Make sure to highlight any previous experience you have in customer service roles. Be ready to share specific examples of how you've helped customers in the past, especially in busy or challenging situations.
✨Demonstrate Your Communication Skills
Since this role involves face-to-face interaction with the public, practice clear and friendly communication. During the interview, be engaging and approachable, showing that you can connect well with people.
✨Emphasise Your Flexibility
The job requires shifts on various days and times, so express your willingness to work flexible hours. Mention any availability you have during the Easter period and beyond, as this will make you a more attractive candidate.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with difficult customers or managing queues. Think through potential scenarios and how you would respond to demonstrate your problem-solving skills.
