Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install and maintain smart meters while providing excellent customer service.
- Company: Join M Group Energy, a leading provider of metering services in the UK energy sector.
- Benefits: Enjoy flexible work options, bonuses, and a range of employee perks.
- Why this job: Make a difference in people's lives while growing your career in a supportive environment.
- Qualifications: Valid UK driving licence and experience in smart meter installation required.
- Other info: Opportunities for progression with 83% of managers promoted from within.
The predicted salary is between 30000 - 42000 £ per year.
About The Role
M Group Energy is enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, where we are the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to ensure customers are billed correctly and energy usage patterns are monitored.
What will you be doing?
As an engineer, you will be responding to emergency and maintenance appointments on behalf of EON, ensuring customers' Smart Meters are working correctly. Customer service is our top priority. You will ensure that all jobs are completed on time and explain the benefits and safe usage of their new smart meter to customers. You will be completing the installation and removal of smart meters (SMETS2) in our customers' homes, doing around 5 jobs per day. There is an uncapped bonus for any extra jobs you complete. You will be travelling around your area using your tablet to see your jobs for the day, with access to your schedule up to 2 weeks in advance. Continuous training will be provided to maintain and develop your skills.
What you'll bring:
- Valid UK driving licence (held for 1 year with less than 6 points)
- CCN1 / CMA1 / CMA3 with MET1, or NVQ Level 2 in Smart Metering Dual Fuel
- Experience installing gas and electric smart meters
- Previous MOCOPA experience to a multi-rate level
Bonus qualifications such as REGT1, 3 phase are advantageous but not required to apply. Ideally, candidates should have been registered on the EUSR portal.
What's in it for you?
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to thousands of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- £1000 Safety Bonus per year, paid at 6-month intervals
- £1000 Attendance Bonus per year, paid at 6-month intervals
- Uncapped additional productivity-related bonus
- £1000 added to your salary if 3-phase and/or Medium Pressure qualified
- Regular overtime paid at time and a half and double time on Sundays
- Company van/vehicle and fuel card for business use
- Private health care and health care cash plan
- Discretionary bonus scheme
- 22 days plus bank holidays, rising to 25 days with service
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
About The Company
We want to be an employer of choice and a great place to work, attracting diverse and talented people who make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, working together to build a culture where everyone belongs. Our people benefit from industry-recognised programmes, training and development.
Smart Meter Dual Fuel Engineer in North West London employer: M Group Services Ltd
Contact Detail:
M Group Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Meter Dual Fuel Engineer in North West London
✨Tip Number 1
Familiarise yourself with the latest smart meter technologies and regulations. Understanding the specifics of SMETS2 meters and their installation processes will give you an edge during interviews, showing your commitment to the role.
✨Tip Number 2
Network with current employees or professionals in the metering industry. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for customer service scenarios. Since this role emphasises customer interaction, think of examples from your past experiences where you successfully resolved issues or improved customer satisfaction.
✨Tip Number 4
Stay updated on health and safety protocols relevant to the role. Being knowledgeable about safety practices not only aligns with the company's values but also demonstrates your readiness to prioritise safety in your work.
We think you need these skills to ace Smart Meter Dual Fuel Engineer in North West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in smart metering and customer service. Emphasise any qualifications like CCN1, CMA1, or NVQ Level 2 in Smart Metering Dual Fuel that align with the job requirements.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for M Group Energy and how your skills can contribute to their mission of delivering essential infrastructure services.
Showcase Customer Service Skills: Since customer service is a top priority, provide examples in your application of how you've successfully interacted with customers in previous roles. Highlight your ability to explain technical information clearly and effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at M Group Services Ltd
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of smart meters, especially the installation and maintenance processes. Be prepared to discuss your experience with CCN1, CMA1, CMA3, and MET1 qualifications, as well as any relevant NVQ Level 2 certifications.
✨Showcase Your Customer Service Skills
Since customer service is a top priority for the company, be ready to share examples of how you've successfully interacted with customers in the past. Highlight your ability to explain technical information in a friendly and understandable way.
✨Demonstrate Safety Awareness
Safety is at the heart of this role, so be prepared to discuss how you prioritise health and safety in your work. Share any relevant experiences where you ensured safety protocols were followed during installations or maintenance.
✨Express Your Willingness to Learn
The company values continuous training and development, so express your eagerness to learn and grow within the role. Mention any specific areas where you would like to improve or gain additional skills, such as 3-phase qualifications.
