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- Tasks: Lead and supervise the Client Support Team, ensuring compliance with AML and KYC regulations.
- Company: Join Ellisons Solicitors, a top 200 UK law firm with a rich history and a growing team.
- Benefits: Enjoy a friendly work environment and opportunities for professional growth.
- Why this job: Be part of a successful firm where colleagues and clients come first in a fast-paced setting.
- Qualifications: Experience in client onboarding and compliance is essential; supervisory skills are a must.
- Other info: Ellisons is an Equal Opportunities employer, welcoming diverse applicants.
The predicted salary is between 36000 - 60000 £ per year.
Ellisons Solicitors is a top 200 UK law firm, and one of the region’s oldest, most established and fastest growing, with a team of over 260 colleagues, including 34 partners. The firm has several offices located across Essex and Suffolk. We are a member of the Alliott Global Alliance (a worldwide alliance of independent professional firms).
About the role:
We are strengthening our Client Support team and are looking for a dedicated professional to lead and supervise the Client Support Team, ensuring that our clients undergo thorough due diligence while complying with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. You will be responsible for ensuring that the team delivers a high standard of client onboarding and compliance processes, alongside providing leadership, guidance, and support to your team.
As the Client Support Team Leader, your primary responsibility will be to efficiently manage the day-to-day activities of the Client Support Team while overseeing client due diligence (CDD) tasks. You will work closely with the Client Support Manager to ensure that all team activities are aligned with AML and KYC policies and procedures.
Whilst previous experience in a law firm with client onboarding in a compliance role would be advantageous, we will also consider those with financial services client onboarding experience. Previous experience in AML/CDD is essential.
The key characteristics we are looking for is someone with previous experience of supervising a client support team on a day-to-day basis, who has excellent communication and strong attention to detail skills.
If you like working in a fast based busy environment, this is a fantastic opportunity to join a highly successful, friendly Firm where colleagues and clients come first.
If you are interested in this opportunity and keen to bring your skills and experience to Ellisons, please contact recruitment@ellisonssolicitors.com.
Ellisons is an Equal Opportunities employer.
Client Support Team Leader employer: Ellisons Solicitors
Contact Detail:
Ellisons Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Team Leader
✨Tip Number 1
Familiarise yourself with the specific AML and KYC regulations relevant to the legal sector. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to compliance, which is crucial for the role.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to discuss specific examples of how you've successfully managed a team, resolved conflicts, or improved processes, as this will show that you're ready to take on the responsibilities of a Team Leader.
✨Tip Number 3
Network with professionals in the legal and financial services sectors. Attend industry events or join relevant online forums to connect with others who may provide insights or referrals, increasing your chances of landing the job.
✨Tip Number 4
Research Ellisons Solicitors thoroughly. Understand their values, culture, and recent developments. This knowledge will allow you to tailor your discussions during the interview and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Client Support Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Client Support Team Leader position. Tailor your application to highlight relevant experience in client onboarding, compliance, and team supervision.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in a law firm or financial services, particularly in AML/CDD roles. Use specific examples to demonstrate your leadership skills and attention to detail.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the firm. Mention why you are interested in working at Ellisons Solicitors and how your skills align with their values and mission.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Ellisons Solicitors
✨Understand AML and KYC Regulations
Make sure you have a solid grasp of Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. Be prepared to discuss how these regulations impact client onboarding and compliance processes, as this will demonstrate your expertise in the field.
✨Showcase Leadership Skills
As a Client Support Team Leader, you'll need to exhibit strong leadership qualities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. This will highlight your ability to guide and support your future team.
✨Emphasise Attention to Detail
Attention to detail is crucial in compliance roles. During the interview, provide specific instances where your meticulous nature has helped prevent errors or ensured compliance. This will reassure them that you can maintain high standards in client onboarding.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in real-world situations. Think about potential challenges in client onboarding and compliance, and how you would address them. This will show your proactive approach and readiness for the role.
