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For Companies At a Glance
- Tasks: Engage with customers, help them find products, and build lasting relationships.
- Company: Join EE, a vibrant company that values individuality and connection.
- Benefits: Enjoy a competitive salary, uncapped commission, discounts, and career support.
- Why this job: Perfect for curious individuals who love connecting with people and making an impact.
- Qualifications: No specific experience needed; just bring your personality and enthusiasm.
- Other info: Flexible hours, volunteering days, and a supportive team culture await you.
Retail Advisor
Salary: £13.12 per hour
Working hours: 25
Location: Gateshead (Metrocentre)
What’s in it for you?
- £13.12 per hour + on-target commission – rewarding your performance and drive
- 24/7 Online GP access for you and your immediate family – because your wellbeing matters
- Market-leading paid carer’s leave – supporting you when your loved ones need you most
- Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
- Massive discounts on EE & BT products – saving you hundreds every year
- Career development support – carve your own path with training and progression opportunities
- Season Ticket Travel Loan – making your commute more affordable
- Volunteering days – give back to your community with paid time off
- Optional Private Healthcare and Dental – extra peace of mind for you and your family
At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success.
Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.
Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.
You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.
At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.
Ready to turn your strengths into a rewarding career? Apply today.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Contact Detail:
EE Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor
✨Tip Number 1
Show your personality! In a Retail Advisor role, being yourself is key. When you interact with potential employers or during interviews, let your unique traits shine through. This will help you connect better with the team and demonstrate that you can build relationships with customers.
✨Tip Number 2
Research EE's values and culture. Understanding what makes EE tick will allow you to tailor your conversations and show how you align with their mission. This knowledge can set you apart from other candidates who may not have done their homework.
✨Tip Number 3
Prepare for situational questions. Think about times when you've navigated challenging situations or built relationships in your past experiences. Being ready to share these stories will highlight your transferable skills and resilience, which are crucial for a Retail Advisor.
✨Tip Number 4
Network with current employees. If you can, reach out to people who work at EE or have worked there in the past. They can provide insights into the company culture and the role, and may even refer you internally, increasing your chances of landing the job.
We think you need these skills to ace Retail Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight the key skills and qualities they value, such as curiosity, resilience, and the ability to connect with customers.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Retail Advisor role. Emphasise any customer service experience or situations where you've successfully navigated challenges, even if they are from personal life.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at EE and how your unique background can contribute to building relationships with customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE Retail
✨Show Your Personality
Since the role is all about building connections with customers, let your personality shine through during the interview. Be genuine and approachable, as this will reflect how you would interact with customers in the store.
✨Demonstrate Curiosity
As a Retail Advisor, being curious and asking questions is key. During the interview, express your interest in understanding customer needs and how you can help them find the right products. This shows that you are proactive and engaged.
✨Highlight Transferable Skills
Even if you don’t have direct retail experience, think about situations from your past that demonstrate resilience or problem-solving skills. Share these experiences to show how they can apply to the Retail Advisor role.
✨Research the Company Culture
Familiarise yourself with EE's values and culture before the interview. Being able to discuss how you align with their commitment to diversity and community support will impress the interviewers and show that you’re a good fit for their team.
