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- Tasks: Help customers with service bookings and ensure smooth workshop operations.
- Company: Join a dynamic car dealership in Leicester, known for its team spirit.
- Benefits: Enjoy free parking, career growth opportunities, and exclusive employee discounts.
- Why this job: Be part of a supportive team while enhancing your customer service skills.
- Qualifications: 2-3 years as a Service Advisor and knowledge of DMS systems required.
- Other info: Work Monday to Friday with occasional Saturday shifts.
The predicted salary is between 29500 - 38000 £ per year.
Service Advisor Basic Salary: £29,500 OTE: Up to £38,000 Location: Leicester Hours: Monday to Friday 07:30-17:30, 1 in 3 Saturdays 08:00-13:00 Benefits: -Free parking -Career progression and development -Employee discounts Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor -Arranging Service Department bookings. -Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. -Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor -Must have previous experience as a Service Advisor within Dealership – 2/3 years -Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System -Previous experience Upselling -Full manual UK Driving Licence If you are interested in this Service Advisor position, please contact Lucy @ Auto Skills and quote job number: 51353
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific DMS systems mentioned in the job description, like Kerridge or Pinnacle. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness for the role.
✨Tip Number 2
Brush up on your upselling techniques. Since the role involves upselling services and special offers, being able to articulate how you’ve successfully upsold in previous positions can set you apart from other candidates.
✨Tip Number 3
Network with current or former Service Advisors in the industry. They can provide insights into the dealership's culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Prepare to discuss your experience in managing customer relationships. Highlighting your ability to meet customer needs and maintain satisfaction will show that you’re a great fit for the team-oriented environment at the dealership.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor, particularly within a dealership. Emphasise your skills in using DMS systems like Kerridge or Pinnacle, and any upselling experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description, such as arranging service bookings and ensuring customer satisfaction, to demonstrate your understanding of the position.
Highlight Relevant Skills: In your application, clearly outline your relevant skills and qualifications. Focus on your ability to upsell services and your experience with workshop management, as these are key aspects of the Service Advisor role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a customer-facing role like this.
How to prepare for a job interview at Auto Skills UK
✨Show Your Enthusiasm
As a Service Advisor, enthusiasm is key. Make sure to express your passion for the automotive industry and your eagerness to help customers. This will demonstrate that you are not just looking for a job, but genuinely want to contribute to the team.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience as a Service Advisor in detail. Mention specific examples of how you've successfully managed bookings, upsold services, or improved customer satisfaction. This will show that you have the skills needed for the role.
✨Familiarise Yourself with DMS Systems
Since knowledge of systems like Kerridge or Pinnacle is essential, brush up on these before the interview. If you have experience with similar systems, be ready to explain how you used them effectively in your previous roles.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the dealership's culture, career progression opportunities, and how they measure success in the Service Advisor role. This shows your interest in the position and helps you assess if it's the right fit for you.
