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For Companies At a Glance
- Tasks: Acquire new customers and maintain relationships with existing ones through exceptional service.
- Company: Join a dynamic team focused on providing top-notch insurance solutions.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a company that values customer relationships and offers a chance to make an impact.
- Qualifications: 5 years of commercial insurance experience and a passion for customer service required.
- Other info: This role is based in the South East, working 35 hours a week.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for an Account Executive to acquire new commercial customers, whilst retaining existing customers by providing exceptional customer service.
Overview of duties
- To develop and maintain the relationship with existing customers and to target new customers from the market place by the effective marketing of current prospects.
- Establish and manage with each customer a renewal strategy in accordance with the companies procedures/aims to maximise renewal success.
- Responsibility to ensure that customers are correctly and adequately insured for all of their insurance exposures and that correct advice is given.
- To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve customer service standards.
Person specification
- Knowledge, skills and abilities:
- High level interpersonal skills.
- Ability to build successful, mutually beneficial business relationships.
- Planning, organisational and time management skills.
- Experience in dealing with commercial business insurances programs.
- Knowledge of commercial products and insurance market.
- Proven track record of retention and integrated sales.
- Passion for customer services and professionalism.
- Proactive and able to prioritise and effectively manage own workload.
Education / and or Experience
- At least 5 years commercial insurance experience.
- Proven track record of retaining and organically growing a book of business.
- Driving license.
Key information:
- Hours: 35 hours.
- Location: South East.
If this sounds like something you are interested in please apply, or contact Lucy Reed for further information.
Account Executive employer: NFP, an Aon company (Europe)
Contact Detail:
NFP, an Aon company (Europe) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Network with professionals in the commercial insurance sector. Attend industry events or join relevant online forums to connect with potential colleagues and clients. This can help you gain insights into the market and may lead to referrals.
✨Tip Number 2
Showcase your interpersonal skills during any interactions, whether in person or online. Practice active listening and engage in meaningful conversations to demonstrate your ability to build relationships, which is crucial for an Account Executive role.
✨Tip Number 3
Familiarise yourself with the latest trends in commercial insurance products. Being knowledgeable about current offerings will not only boost your confidence but also position you as a credible candidate who can provide valuable insights to customers.
✨Tip Number 4
Prepare to discuss your previous successes in retaining and growing a book of business. Have specific examples ready that highlight your achievements and how they align with the responsibilities of the Account Executive role at StudySmarter.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in commercial insurance and customer service. Use specific examples that demonstrate your ability to build relationships and retain clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and professionalism. Mention your track record in retaining and growing a book of business, and how you can contribute to the company's goals.
Highlight Relevant Skills: In your application, emphasise your high-level interpersonal skills, planning, organisational, and time management abilities. These are crucial for the Account Executive role.
Showcase Your Knowledge: Demonstrate your understanding of the commercial insurance market and products. Mention any relevant certifications or training that support your expertise in this area.
How to prepare for a job interview at NFP, an Aon company (Europe)
✨Showcase Your Interpersonal Skills
As an Account Executive, strong interpersonal skills are crucial. Be prepared to demonstrate how you've successfully built and maintained relationships with clients in your previous roles. Use specific examples to highlight your ability to connect with customers and understand their needs.
✨Demonstrate Your Knowledge of Commercial Insurance
Make sure you brush up on your knowledge of commercial insurance products and the current market trends. During the interview, be ready to discuss your experience with different insurance programmes and how you've effectively managed client portfolios in the past.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service approach. Think of situations where you've had to handle difficult clients or complex insurance issues, and be ready to explain how you resolved them while maintaining a high level of service.
✨Highlight Your Organisational Skills
The role requires excellent planning and time management skills. Be prepared to discuss how you prioritise tasks and manage your workload effectively. Share examples of how you've successfully balanced multiple clients or projects while ensuring all deadlines were met.
