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For Companies At a Glance
- Tasks: Acquire new customers and maintain relationships with existing ones through exceptional service.
- Company: Join a dynamic team focused on delivering top-notch insurance solutions.
- Benefits: Enjoy a 35-hour work week with opportunities for professional growth.
- Why this job: Be part of a supportive culture that values customer service and relationship building.
- Qualifications: 5 years in commercial insurance with a proven track record in retention and sales.
- Other info: Located in the South East, this role offers a chance to make a real impact.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for an Account Executive to acquire new commercial customers, whilst retaining existing customers by providing exceptional customer service.
Overview of duties
- To develop and maintain the relationship with existing customers and to target new customers from the market place by the effective marketing of current prospects.
- Establish and manage with each customer a renewal strategy in accordance with the companies procedures/aims to maximise renewal success.
- Responsibility to ensure that customers are correctly and adequately insured for all of their insurance exposures and that correct advice is given.
- To liaise with Account and Claims Handlers to complete all supporting documentation to maintain and achieve customer service standards.
Person specification
Knowledge, skills and abilities:
- High level interpersonal skills.
- Ability to build successful, mutually beneficial business relationships.
- Planning, organisational and time management skills.
- Experience in dealing with commercial business insurances programs.
- Knowledge of commercial products and insurance market.
- Proven track record of retention and integrated sales.
- Passion for customer services and professionalism.
- Proactive and able to prioritise and effectively manage own workload.
Education / and or Experience
- At least 5 years commercial insurance experience.
- Proven track record of retaining and organically growing a book of business.
- Driving license.
Key information:
- Hours: 35 hours.
- Location: South East.
If this sounds like something you are interested in please apply, or contact Lucy Reed for further information.
Account Executive employer: NFP, an Aon company (Europe)
Contact Detail:
NFP, an Aon company (Europe) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Network with professionals in the commercial insurance sector. Attend industry events or join relevant online forums to connect with potential colleagues and customers. Building relationships can give you insights into the company culture and expectations.
✨Tip Number 2
Research StudySmarter's approach to customer service and retention strategies. Understanding our values and how we engage with clients will help you tailor your conversations during interviews, showcasing your alignment with our goals.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to retain clients and grow business. Highlighting measurable successes will make a strong impression and show that you can deliver results.
✨Tip Number 4
Stay updated on the latest trends in the commercial insurance market. Being knowledgeable about current challenges and opportunities will not only boost your confidence but also position you as a valuable asset during discussions with us.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in commercial insurance and customer service. Use specific examples that demonstrate your ability to build relationships and retain clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and professionalism. Mention your track record in retaining and growing a book of business, and how you can contribute to the company's goals.
Highlight Relevant Skills: In your application, emphasise your high-level interpersonal skills, planning, organisational, and time management abilities. These are crucial for the Account Executive role.
Showcase Industry Knowledge: Demonstrate your knowledge of commercial products and the insurance market in your application. This will show that you understand the industry and can effectively serve customers' needs.
How to prepare for a job interview at NFP, an Aon company (Europe)
✨Showcase Your Interpersonal Skills
As an Account Executive, strong interpersonal skills are crucial. Be prepared to demonstrate how you've successfully built and maintained relationships with clients in your previous roles. Use specific examples to highlight your ability to connect with customers and understand their needs.
✨Demonstrate Your Knowledge of Commercial Insurance
Make sure you brush up on your knowledge of commercial insurance products and the current market trends. During the interview, be ready to discuss your experience with different insurance programmes and how you've effectively managed customer portfolios in the past.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service approach. Think of situations where you've had to handle difficult clients or complex insurance issues, and be ready to explain how you resolved them while maintaining professionalism.
✨Highlight Your Proactive Approach
The role requires a proactive mindset, so be sure to share examples of how you've taken initiative in your previous positions. Discuss any strategies you've implemented to improve customer retention or enhance service delivery, showcasing your ability to prioritise and manage your workload effectively.
