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- Tasks: Support beneficiaries facing complex challenges like homelessness and mental health issues.
- Company: Join the Royal British Legion, a leading charity supporting those who served in the Armed Forces.
- Benefits: Enjoy 28 days paid holiday, flexible working options, and generous pension contributions.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Skills in advocacy and experience with complex needs are essential for this role.
- Other info: This is a home-based role with travel required for face-to-face appointments.
The predicted salary is between 28800 - 43200 £ per year.
The Royal British Legion’s Advocacy and Complex Needs Service currently operates in England, Wales, Scotland and Ireland and provides responsive, holistic, and person-centred support to beneficiaries experiencing complex and often isolating challenges in relation to homelessness, mental health, addiction and dependency, domestic abuse, the Criminal Justice system, and children/families at risk.
As an Advocacy and Complex Needs Advisor, you will be responsible for managing a complex beneficiary caseload, supporting and working alongside beneficiaries across Northeast, providing advice, guidance and advocacy support to achieve outcomes that will have a positive impact on their lives. Led by the Advocacy and Complex Needs Manager, you will form part of the Advocacy and Complex Needs North East team, working in collaboration with wider regional team members across the UK as required.
The role is homebased, with the requirement to travel for beneficiary face to face appointments and other organisational meetings and training across North East.
Employee benefits include:
- 28 days paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Advocacy and Complex Needs Advisor employer: The Royal British Legion
Contact Detail:
The Royal British Legion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advocacy and Complex Needs Advisor
✨Tip Number 1
Familiarise yourself with the specific challenges faced by beneficiaries in the North East. Understanding local issues related to homelessness, mental health, and addiction will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the advocacy and support sectors. Attend local events or join online forums where you can connect with others who work in similar roles, as this can provide valuable insights and potential referrals.
✨Tip Number 3
Showcase your experience in managing complex cases. Be prepared to discuss specific examples of how you've successfully supported individuals facing multifaceted challenges, as this will highlight your suitability for the role.
✨Tip Number 4
Research The Royal British Legion’s values and mission. Aligning your personal values with theirs during discussions can make a strong impression and demonstrate your commitment to their cause.
We think you need these skills to ace Advocacy and Complex Needs Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Advocacy and Complex Needs Advisor position. Tailor your application to highlight how your skills and experiences align with the specific needs of the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in advocacy, support work, or dealing with complex needs. Use specific examples to demonstrate your ability to manage caseloads and provide effective support to beneficiaries.
Showcase Your Skills: Make sure to showcase key skills such as communication, empathy, problem-solving, and teamwork. These are crucial for the role, so provide examples of how you've successfully used these skills in past roles or situations.
Personalise Your Application: Address your application to the hiring manager if possible, and express your passion for supporting the armed forces community. Mention why you want to work for The Royal British Legion and how you can contribute to their mission.
How to prepare for a job interview at The Royal British Legion
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Advocacy and Complex Needs Advisor. Familiarise yourself with the challenges faced by beneficiaries, such as homelessness and mental health issues, so you can discuss how your skills align with their needs.
✨Show Empathy and Compassion
This role requires a high level of empathy and understanding. Be prepared to share examples from your past experiences where you've demonstrated these qualities, especially in challenging situations.
✨Highlight Your Collaborative Skills
Since the position involves working with a team and collaborating with other regional members, be ready to discuss your experience in teamwork. Share specific instances where you successfully worked with others to achieve positive outcomes.
✨Prepare Questions
Have thoughtful questions ready for the interviewers about the organisation and the role. This shows your genuine interest and helps you assess if the position is the right fit for you.
