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- Tasks: Provide exceptional spa treatments and ensure a top-notch customer experience.
- Company: Join Soho Farmhouse, a stunning wellness destination in the Oxfordshire countryside.
- Benefits: Enjoy weekly pay, team meals, 50% discounts, and a health cash plan.
- Why this job: Be part of a vibrant team in a beautiful setting with continuous training opportunities.
- Qualifications: NVQ Level 2 or 3 preferred; strong interpersonal skills and a passion for spa treatments required.
- Other info: Flexible shifts available; subsidised transport from nearby locations.
£13.50 per hour - plus a fantastic treatment and retail commission scheme (average commission earnings per hour, £17.01-£19.05).
What’s in it for you?
- High treatment and retail commission scheme.
- Weekly Pay.
- Team meal whilst on shift prepared by our chefs.
- Soho Friends Membership.
- 50% Team discount on Food & Drink, 7 days a week.
- Team Room Rates; Any Bedroom, Any House, $100 a night.
- Financial Incentive based on House Performance (Quarterly).
- Health Cash Plan (option to add children).
- Dental Plan (option to add children).
- Birthday Day Off.
- Discount on Cowshed products and Soho Home (up to 50%).
- Free Counselling Sessions.
- Continuous training to develop yourself personally and professionally.
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.
Soho Farmhouse is a destination for food and drink, wellness and outdoor activities. We have 114 bedrooms, including cabins, huts and farmhouse bedrooms, a state-of-the-art gym, Cowshed Spa, an indoor and outdoor pool and cinema.
The Role...
We are seeking an experienced Spa Therapist to join our team at Soho Farmhouse (OX7 4JS).
What we are looking for in a Spa Therapist...
- Strong interpersonal skills.
- Customer/member experience focused.
- Passionate about the industry and performing spa treatments.
- 1-2 years’ experience in a busy high-profile Spa facility (preferred but not essential).
- Team player who communicates well with all colleagues.
- Punctual, reliable and trustworthy.
- Sense of urgency.
- Ability to multitask and work in a fast-paced environment.
- Flexible and available to work both opening and closing shifts when required.
Required Skills/Qualifications:
- NVQ Level 2 or Level 3 or equivalent industry related qualifications.
- Flexible schedule and ability to work weekends and holidays as needed.
- Ability to multitask and excel in a high-volume and demanding fast-paced environment.
Physical Requirements:
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to work on your feet for at least 8 hours.
- Fast paced movements are required to go from one part of the club to others.
- Occasionally kneel, bend, crouch and climb as required.
Expected working hours for a Spa Therapist:
Varying shift times across the seven days, to include working evenings, weekends, opens & closes. Average hours 32-45 hours per week.
Subsidised transport rate offered from: Chipping Norton (OX7) & Banbury (OX15 & OX16).
Spa Therapist employer: Soho House & Co
Contact Detail:
Soho House & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with the specific treatments and services offered at Soho Farmhouse. Understanding their unique offerings will help you demonstrate your passion for the industry during interviews.
✨Tip Number 2
Network with current or former employees of Soho Farmhouse. They can provide valuable insights into the company culture and what they look for in a Spa Therapist, giving you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience in high-pressure environments. Highlighting your ability to multitask and maintain a positive attitude under stress will resonate well with the hiring team.
✨Tip Number 4
Showcase your interpersonal skills by preparing examples of how you've successfully interacted with clients in the past. This role is customer-focused, so demonstrating your ability to create a welcoming atmosphere is key.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in spa therapy, including any specific treatments you are skilled in. Emphasise your interpersonal skills and customer service focus, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the spa industry and your commitment to providing excellent customer experiences. Mention your flexibility and ability to work in a fast-paced environment, as these traits are highly valued.
Highlight Relevant Qualifications: Clearly list your qualifications, such as NVQ Level 2 or 3, and any additional training or certifications you have. This will demonstrate your professional background and readiness for the role.
Showcase Your Team Spirit: In your application, mention examples of how you have successfully worked as part of a team in previous roles. This is important as the company values team players who communicate well with colleagues.
How to prepare for a job interview at Soho House & Co
✨Show Your Passion for Spa Treatments
Make sure to express your enthusiasm for the spa industry during the interview. Share specific experiences that highlight your passion for performing treatments and how you stay updated with industry trends.
✨Demonstrate Strong Interpersonal Skills
Since the role requires strong interpersonal skills, be prepared to discuss how you build rapport with clients and colleagues. Use examples from past experiences where you successfully enhanced customer satisfaction.
✨Highlight Your Flexibility
The job requires a flexible schedule, so be ready to discuss your availability for various shifts, including weekends and holidays. Emphasise your willingness to adapt to the needs of the team and the business.
✨Prepare for Practical Questions
Expect questions that assess your ability to multitask and work in a fast-paced environment. Think of scenarios where you successfully managed multiple tasks or dealt with high-pressure situations, and be ready to share those stories.
