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For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage the Concierge Desk at luxury residential developments.
- Company: Join Abbatt Property Recruitment, a leader in luxury property services across London.
- Benefits: Flexible shifts, competitive pay, and the chance to work in vibrant locations.
- Why this job: Perfect for those who love interacting with people and creating positive experiences.
- Qualifications: Experience in customer service and a reliable, team-oriented attitude are essential.
- Other info: Immediate start available; apply now to kickstart your career!
Abbatt Property Recruitment are currently recruiting Temporary Concierges for luxury residential developments located throughout London. Whether you are looking for one day a week or five days a week, this is a great opportunity to earn extra money.
As a Temporary Concierge you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the developments; you will be the first and main point of contact for all queries. Your key day-to-day duties will involve operation of the Concierge Desk, reporting to head office management and monitoring on-site security.
These positions are primarily customer focused and require that you meet and greet all residents and visitors. As a concierge you will create a positive first impression and provide superior levels of customer service that meets residents' needs and expectations as well as representing Abbatt Property Recruitment.
Concierge key duties:- Ensuring the provision of excellent concierge services
- Receiving and keeping safe registered mail and deliveries for residents
- Building strong working relationships with residents, guests, external contractors and colleagues
- Conducting regular site inspections and operations
- Accurate handling of keys and monitoring access
- Acting as the main point of contact for all queries from residents and guests
- Helping to ensure the safety of all residents, guests and staff
The ideal candidate will have significant experience gained within a similar concierge role and a background in delivering excellent customer service. You will also have:
- Hard working self-motivated attitude
- Reliability and punctuality
- Team player mentality
- Exceptional personal presentation
- Excellent written and verbal communication skills
- Good understanding of Health and Safety processes
- Great attention to detail
Working Hours: Varied shifts, Day & Night, (8-12hrs)
Salary: £11.50 - £13.85 per hour
Location: Across London
*Must be flexible, as you will be required to work in various locations*
Apply with your CV today. Unfortunately, if you have not heard from us within two weeks, please assume your application has not been successful on this occasion.
Residential Concierge - Immediate Start!! employer: Abbatt Group
Contact Detail:
Abbatt Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Concierge - Immediate Start!!
✨Tip Number 1
Familiarise yourself with the luxury residential developments in London. Knowing the locations and their unique features can help you stand out during interviews, as it shows your genuine interest in the role and the environment you'll be working in.
✨Tip Number 2
Brush up on your customer service skills. Since this role is heavily focused on providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during any discussions.
✨Tip Number 3
Network with current or former concierges if possible. They can provide insights into the day-to-day responsibilities and expectations of the role, which can help you tailor your approach when applying and interviewing.
✨Tip Number 4
Demonstrate your reliability and punctuality. Since the job requires a dependable individual, be prepared to discuss how you manage your time effectively and ensure you arrive on time for shifts, especially in a fast-paced environment.
We think you need these skills to ace Residential Concierge - Immediate Start!!
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous concierge roles. Use specific examples to demonstrate your skills in communication, attention to detail, and reliability.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention why you are interested in the role and how your background aligns with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, emphasise key skills such as personal presentation, teamwork, and health and safety knowledge. These are crucial for the role and should be clearly stated in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for a concierge position.
How to prepare for a job interview at Abbatt Group
✨Showcase Your Customer Service Skills
As a concierge, your primary role revolves around customer service. Be prepared to share specific examples of how you've provided excellent service in previous roles. Highlight any experiences where you went above and beyond for a customer.
✨Demonstrate Reliability and Punctuality
The job requires someone who can be relied upon to show up on time and work consistently. During the interview, emphasise your track record of reliability and punctuality. Mention any past roles where these traits were crucial.
✨Emphasise Teamwork and Collaboration
Since you'll be working closely with residents, guests, and colleagues, it's important to demonstrate that you're a team player. Share examples of how you've successfully collaborated with others in previous positions to enhance service delivery.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think about potential challenges you might face as a concierge and prepare responses that showcase your ability to handle them effectively while maintaining a positive attitude.
