At a Glance
- Tasks: Serve guests in a lively restaurant and bar environment, ensuring a memorable experience.
- Company: Join Leonardo Hotels, a rapidly growing hotel group with over 270 locations across Europe.
- Benefits: Enjoy special room rates, meals on duty, and a recognition scheme with vouchers.
- Why this job: Be part of a vibrant team that values your energy and offers clear paths for career growth.
- Qualifications: Bring a positive attitude and confidence in engaging with guests and teammates.
- Other info: Participate in fun events like Thank You Week and annual Employee Awards Celebration.
Be Yourself – Be a Bold Team Player – Be Leonardo
As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration.
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support. Ongoing job-related training programmes with clear paths for progression.
If you’re our ideal Food & Beverage Assistant, you will:
- Be yourself!
- Share your positive energy with guests and your team
- Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
- Have a can-do attitude
- Be confident in speaking with guests and the team – we love building a good rapport
Why come join us? We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!
Food and Beverage Assistant (Casual Contract) - Birmingham employer: Leonardo Royal Hotels
Contact Detail:
Leonardo Royal Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant (Casual Contract) - Birmingham
✨Tip Number 1
Show your personality! As a Food and Beverage Assistant, your warm and friendly nature is key. When you meet potential employers or during interviews, let your positive energy shine through to demonstrate that you’re the perfect fit for their vibrant team.
✨Tip Number 2
Familiarise yourself with the hotel’s offerings. Knowing the menu and drink options inside out will not only impress during interviews but also show your genuine interest in providing excellent service to guests.
✨Tip Number 3
Network within the hospitality community. Attend local events or join online groups related to food and beverage roles. This can help you make connections that might lead to job opportunities at places like Leonardo Hotels.
✨Tip Number 4
Prepare for situational questions. Think about how you would handle busy shifts or difficult customers. Being ready with examples of your problem-solving skills will set you apart as a candidate who can thrive in a fast-paced environment.
We think you need these skills to ace Food and Beverage Assistant (Casual Contract) - Birmingham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for a Food and Beverage Assistant. Tailor your application to highlight how your skills and experiences align with these requirements.
Showcase Your Personality: Since this role emphasises a warm and friendly personality, make sure to convey your enthusiasm and positive energy in your cover letter. Share specific examples of how you've created great experiences for guests in previous roles.
Highlight Relevant Experience: If you have prior experience in hospitality or customer service, be sure to detail this in your CV. Mention any specific achievements or situations where you went above and beyond to ensure guest satisfaction.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Leonardo Royal Hotels
✨Show Your Personality
As a Food and Beverage Assistant, your warm and friendly personality is key. Make sure to let your true self shine during the interview; this role is all about creating a welcoming atmosphere for guests.
✨Demonstrate Team Spirit
This position requires you to work closely with a vibrant team. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles, showcasing your ability to be a bold team player.
✨Prepare for a Busy Environment
The role can be fast-paced, so it's important to convey your ability to handle pressure. Share experiences where you've thrived in busy situations, highlighting your can-do attitude and resilience.
✨Engage with Guest Experience
Since guest satisfaction is a priority, think of ways you've gone above and beyond to ensure a great experience for customers. Be ready to share specific stories that demonstrate your commitment to hospitality.