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- Tasks: Monitor contracts for cleaning, catering, and grounds maintenance while ensuring service levels are met.
- Company: Join Gloucestershire County Council, dedicated to serving diverse communities with a supportive work environment.
- Benefits: Enjoy flexible working, generous leave, career development, and access to employee support programmes.
- Why this job: Be part of a positive team culture, making a real impact in local services while developing your skills.
- Qualifications: Experience in grounds, cleaning, or catering is preferred; strong communication and ICT skills are essential.
- Other info: This role offers hybrid working, with daily site visits and a focus on work-life balance.
The predicted salary is between 25000 - 31000 £ per year.
This is a Gloucestershire County Council job.
Job Location: Shire Hall, Block 1, 3rd Floor
Salary: £29,093 - £31,586 per annum (pro rata)
Hours per Week: 25.00
Contract Type: Permanent
Closing Date: 10/04/2025
This post is open to job share.
About The Team & Role
Support Services are looking for two new monitoring officers. We are a small team responsible for procuring and managing several contracts for our corporate estate and schools. We are looking for someone who can take on the monitoring of these various contracts and assist our support Officers when required. We need you to be out and about, on a daily basis and you must have your own car available. There will be a mileage allowance. Your primary role will be to monitor the Cleaning, Catering, and Grounds Maintenance contracts.
About You
You will need to have excellent attention to detail and to be well organised and self-motivated to ensure our contract service levels are maintained. We need you to have great communication skills to achieve the best outcomes when visiting sites and monitoring standards. Great ICT skills are essential as we use a wide variety of packages including Microsoft 365 and our own database for monitoring. Someone friendly, able to challenge and resolve issues and maintain a good relationship with our clients and contractors. You must be focused and able to work alone. Whilst there will be specific training available for the role, we expect you to have some experience in either grounds, cleaning or catering and ideally contract monitoring.
About Us
You will be based from home but will be required to attend sites daily and meetings when necessary. The job is term time only, and working hours are between 10.00am and 3.00pm. There is some flexibility, but you will be required to monitor a kitchen each day over the lunchtime period.
For all your hard work, you will receive the following:
- Flexible and agile working opportunities
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service (pro-rata)
- An option to purchase 10 days of additional leave per year (pro rata)
- Family friendly employer offering benefits to help support you and your family
- Career development and qualification opportunities
- Supportive and positive working environment with regular, robust supervision
- Local Government Pension Scheme (LGPS)
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- An in-house Occupational Health service
- Employee discount scheme
- Cycle to Work scheme
- Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply)
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
- Mileage Allowance
How to apply
If you feel you’d like to join the team then please submit your application and personal statement today by clicking the “Apply Now” Button. For an informal discussion about the role please contact Cathy King via email at cathy.king@gloucestershire.gov.uk. Closing date Thursday 10th April. Short-listed candidates will be contacted by e-mail and invited to interview. Interviews will be held on the 22nd April.
Additional Information
To access the Job Profile for this role, please follow the link below: Assistant Contract Monitoring Officer - Job Profile. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
Assistant Contract Monitoring Officer, Permanent employer: Gloucestershire County Council
Contact Detail:
Gloucestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Contract Monitoring Officer, Permanent
✨Tip Number 1
Familiarise yourself with the specific contracts you'll be monitoring, such as Cleaning, Catering, and Grounds Maintenance. Understanding the nuances of these services will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've successfully resolved issues in previous roles. This will highlight your ability to maintain good relationships with clients and contractors.
✨Tip Number 3
Since the role requires daily site visits, ensure you have a reliable vehicle and be ready to discuss your availability for flexible working hours during the interview. This shows your commitment to the role's requirements.
✨Tip Number 4
Research Gloucestershire County Council's values and recent initiatives. Being able to align your personal values with theirs can make a strong impression and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Assistant Contract Monitoring Officer, Permanent
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Contract Monitoring Officer position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Personal Statement: Write a compelling personal statement that showcases your attention to detail, organisational skills, and experience in contract monitoring or related fields. Use specific examples to demonstrate your abilities and how they relate to the role.
Highlight Relevant Skills: Make sure to emphasise your communication skills, ICT proficiency, and ability to work independently. Mention any experience you have with cleaning, catering, or grounds maintenance contracts, as this is particularly relevant for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Gloucestershire County Council
✨Know Your Contracts
Familiarise yourself with the specific contracts you'll be monitoring, such as Cleaning, Catering, and Grounds Maintenance. Understanding the key performance indicators and service levels will help you demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
Since the role requires great communication skills, prepare examples of how you've effectively communicated with clients or contractors in the past. Highlight any experiences where you resolved issues or maintained positive relationships.
✨Demonstrate Attention to Detail
Be ready to discuss situations where your attention to detail made a difference. This could involve monitoring standards or ensuring compliance with contract specifications. Use specific examples to illustrate your organisational skills.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as dealing with a contractor who is not meeting standards. Prepare to discuss how you would approach these situations, showcasing your problem-solving abilities and self-motivation.
