Compliance Auditor - Milton Keynes

MIB is a not-for-profit organisation at the heart of the fight against uninsured driving. In the UK, someone is a victim of an uninsured or hit-and-run driver every 20 minutes - that’s a huge problem. We exist to protect people from the devastation uninsured and hit-and-run driving causes. At MIB, our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government, our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately. Last year we helped more than 42,000 people struck by uninsured and hit-and-run drivers.

As our Compliance Auditor, you’ll carry out and lead operational and/or compliance audits of companies as required by their membership/usage of specific services provided by the MIB's Client Companies (e.g. Claims Portal users, Official Injury Claim users, IFB member firms). You’ll also identify practices which contravene the governing body’s regulatory framework and recommend actions to address control weaknesses (and improvements to controls) identified during audit assignments, negotiating suitable corrective actions and timelines with appropriate stakeholders and checking recommendations have been implemented.

• Co-ordinate and schedule audits of registered users of Official Injury Claim (e.g. solicitor firms and insurance firms).
• Take the lead in establishing individual audit requirements and co-ordinating the audit fieldwork.
• Perform audit fieldwork of registered users of Official Injury Claim.
• Write and deliver audit reports for registered users of Official Injury Claim.
• Contribute to the development of audit frameworks and audit work programmes to meet the needs of the MIB's Client Companies.
• Make written recommendations on identified audit deficiencies and/or instances of non-compliance with the Official Injury Claim User Agreement.
• Work to tight deadlines, and monitor auditees' progress against agreed timelines and objectives.
• Monitor auditees' progress in implementing audit recommendations against agreed completion dates.
• Monitor delivery against the agreed annual audit plan, and communicate any concerns or obstacles to the Audit Manager so that these can be resolved.
• Monitor progress against personal objectives as agreed with the Audit Manager.
• Identify and escalate instances of non-cooperation among auditees, exploring all available avenues for resolution among internal stakeholders.
• Assess and escalate issues of concern for clarity and discussion among MIB and Official Injury Claim stakeholders (e.g. the Audit Manager and Official Injury Claim Limited Board).
• Support the performance of audits of the MIB's information security framework against the requirements of ISO27001:2022.
• Produce confidential Executive Management reports as directed by the Audit and Compliance Manager.
• Represent the Audit team at external stakeholder meetings.

• Proven experience of working within an audit environment and performing audit work in line with professional audit practice.
• Possess knowledge and skills to audit across the boundaries between business processes and IT applications.
• Self-motivated and able to work independently, displaying a high level of credibility and responsibility.
• Excellent communication and interpersonal skills.
• Ability to identify business risk in all environments encountered.
• A high degree of dexterity and high level of concentration.
• Good forensic and analytical skills.
• Good knowledge of office-based software, including databases and spreadsheets.
• Excellent report writing and presentation skills.
• Operate with integrity, honesty and fairness.

Salary: £45,000 per annum
Grade: 11
35 hours per week (Monday - Friday)
IT kit supplied to you
£320 (before tax) start-up allowance
Hybrid working (2 days in the office per week) from our Milton Keynes office, MK14

• Contributory Group Stakeholder Personal pension scheme
• Life Assurance
• Employee Incentive Scheme
• 25 days holiday (plus public holidays)
• Holiday purchase scheme
• Sports and Social Club
• 24/7 Employee Assistance Programme
• Free access to online tools to support mental and physical health
• Enhanced maternity, paternity and adoption leave
• 1 volunteer day each year and charity matched funding scheme

We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day.

So, if you think big, love a challenge and want to make a difference to people's lives, we want to hear from you.

For more information, take a look at our role pack.