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- Tasks: Join our team to deliver exceptional service in a vibrant hospitality environment.
- Company: Bodelwyddan Castle Hotel is part of the Warner Hotels Group, offering a unique Victorian experience.
- Benefits: Enjoy live-in options, free gym access, discounted food, and exclusive brand discounts.
- Why this job: Be part of a diverse team, enhance your skills, and make guests' experiences unforgettable.
- Qualifications: A passion for food, eagerness to learn, and a friendly, guest-focused attitude are essential.
- Other info: We value diversity and support flexible working arrangements to suit your needs.
Join our team at Bodelwyddan Castle, part of the Warner Hotels Group. This Grade II listed Victorian building near the North Wales Coast houses a modern 238-bedroom hotel with a superb range of leisure facilities and numerous daily activities.
Up to £11.44 per hour dependent on age.
We have a fantastic opportunity for a Waiting Team Member to join us at Warner Hotels.
The benefits of working with us:
- Live-in may be available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering a great service within the Hospitality department. Alongside the Food and Beverage Manager, you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives. By working together as part of a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay.
What are we looking for?
- A passion for food and drink
- A willingness to learn and improve knowledge on customer service, our products and tailored selling
- A people person who would put the guest journey at the heart of everything they do
- Someone who will care about the wider team and look to support wherever needed
- A promise to come to work as your whole authentic self
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Location: Bodelwyddan Castle Hotel, Bodelwyddan, LL18 5YA
Waiting Team Member - Bodelwyddan Castle Hotel employer: Warner Leisure Hotels
Contact Detail:
Warner Leisure Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Team Member - Bodelwyddan Castle Hotel
✨Tip Number 1
Familiarise yourself with the Warner Hotels Group and Bodelwyddan Castle. Understanding their values, mission, and the unique offerings of the hotel will help you connect with the team during your interview.
✨Tip Number 2
Showcase your passion for food and drink by discussing your favourite dining experiences or any relevant knowledge you have about hospitality. This will demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss how you can contribute to a positive guest journey. Think of examples from past experiences where you went above and beyond for customers, as this aligns with the hotel's commitment to excellent service.
✨Tip Number 4
Emphasise your willingness to learn and adapt. The role requires a team player who is open to training and development, so be ready to express your eagerness to grow within the company.
We think you need these skills to ace Waiting Team Member - Bodelwyddan Castle Hotel
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Waiting Team Member position entails. Highlight key responsibilities and required skills in your application.
Tailor Your CV: Customise your CV to reflect your experience in hospitality or customer service. Emphasise any relevant skills, such as teamwork, communication, and a passion for food and drink.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Bodelwyddan Castle Hotel and how you align with their values of diversity and inclusion.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Warner Leisure Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for food and drink during the interview. Share any relevant experiences that highlight your love for providing excellent customer service, as this role is all about creating memorable guest experiences.
✨Demonstrate Team Spirit
Since the role involves working in a diverse and multi-skilled team, be prepared to discuss how you collaborate with others. Share examples of how you've supported teammates in previous roles, showcasing your commitment to teamwork and a positive work environment.
✨Prepare Questions About Career Development
Take advantage of the opportunity for career growth mentioned in the job description. Prepare thoughtful questions about training and development opportunities, such as degrees or apprenticeships, to show your eagerness to learn and grow within the company.
✨Be Authentic and Yourself
The company values authenticity and diversity, so don’t hesitate to be yourself during the interview. Share your unique background and experiences, and how they contribute to your approach to hospitality. This will help you connect with the interviewers on a personal level.
