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- Tasks: Join our team as an Administrator Level 2, supporting Adult Social Care in Gloucester.
- Company: Be part of Gloucestershire County Council, dedicated to serving diverse communities.
- Benefits: Enjoy flexible working, generous leave, and access to discounts and training opportunities.
- Why this job: Work in a supportive environment with a passionate team, making a real impact.
- Qualifications: Excellent organisational skills and customer service experience are essential.
- Other info: Hybrid working options available; apply early as the vacancy may close soon.
The predicted salary is between 22000 - 24000 £ per year.
This is a Gloucestershire County Council job.
Job Location: Gloucester
Salary: £25,584 - £26,835 per annum
Hours per Week: 37.00
Contract Type: Permanent
Closing Date: 31/03/2025
This post is not open to job share.
Are you looking to join an enthusiastic and motivated administration team at Gloucestershire County Council? Then we would love to hear from you!
About the role: We are looking for a full time Administrator Level 2 to help provide an efficient clerical and administration service for our Gloucester Locality Team within Adult Social Care, based at Shire Hall in Gloucester. This role involves supporting the Integrated Social Care Manager and you will be undertaking administrative duties to support the business needs of the team and the wider service area. This may include:
- Answering telephone calls
- Inputting sensitive data
- Facilitating meetings / booking rooms
- Diary management
- Taking notes and typing minutes
- Supporting with projects
- Other general administrative duties
You can be confident of becoming part of a welcoming, supportive, passionate, innovative and very experienced team. We work flexibly with a mix of office and home working. We have free offsite parking at our office in Gloucester.
About you: We are looking for someone with excellent organisational skills who can manage their own workload and work on their own initiative. Experience of working in a customer facing environment is essential, as are excellent IT skills. You will be taking calls from internal colleagues as well as members of the public, so a professional telephone manner and good communication skills are a must. You will ideally have worked in a busy office environment with experience of being flexible and dealing with conflicting priorities.
If you are proactive with excellent administration skills and enjoy working within a team to provide support to internal and external customers to meet targets and deadlines, then this could be the ideal role for you.
About us: You will receive our full rewards package which includes:
- Annual leave of 25.5 days, increasing to 30.5 days after 5 years employment, plus bank holidays
- Access to the Local Government Pension Scheme
- Flexible working with a mix of office and home working
- Free offsite parking at our Gloucester office
- Regular formal and informal support
- Safe, supportive and positive working environment with regular, robust supervision
- Access to training to develop your skills
- Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- Cycle to Work scheme
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
- Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply)
We’re closer than you think: We are an easy commute from many locations.
Additional Information: Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
We reserve the right to close this vacancy early due to the volume of applications received and/or due to the needs of the service. The advert will be open for a minimum of 7 calendar days. If you are interested in applying, we encourage you to submit your application as early as possible.
Administrator Level 2, Permanent employer: Gloucestershire County Council
Contact Detail:
Gloucestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator Level 2, Permanent
✨Tip Number 1
Familiarise yourself with the specific duties mentioned in the job description, such as diary management and facilitating meetings. Prepare examples from your past experiences that demonstrate your ability to handle these tasks efficiently.
✨Tip Number 2
Highlight your customer service experience during any informal conversations or networking opportunities. Since this role involves interacting with both internal colleagues and the public, showcasing your communication skills will be crucial.
✨Tip Number 3
Research Gloucestershire County Council's values and recent initiatives. Being knowledgeable about the organisation can help you align your responses during interviews and show your genuine interest in contributing to their mission.
✨Tip Number 4
Consider reaching out to current or former employees on professional networking sites. They can provide insights into the team culture and expectations, which can be invaluable when preparing for interviews.
We think you need these skills to ace Administrator Level 2, Permanent
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Administrator Level 2 position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or customer-facing experience you have. Be specific about your organisational skills, IT proficiency, and ability to manage conflicting priorities.
Craft a Strong Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the organisation. Mention why you want to work for Gloucestershire County Council and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an administrative role.
How to prepare for a job interview at Gloucestershire County Council
✨Showcase Your Organisational Skills
As an Administrator Level 2, you'll need to demonstrate excellent organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, highlighting your ability to prioritise and stay organised.
✨Communicate Professionally
Since the role involves answering calls from both colleagues and the public, practice your professional telephone manner. During the interview, be clear and articulate in your responses, showcasing your strong communication skills.
✨Familiarise Yourself with IT Tools
The job requires excellent IT skills, so make sure you're comfortable with common office software and tools. Be ready to discuss your experience with specific applications and how you've used them to improve efficiency in previous roles.
✨Demonstrate Flexibility and Initiative
The role may involve dealing with conflicting priorities, so be prepared to discuss situations where you've had to adapt quickly. Highlight your proactive approach to problem-solving and how you take the initiative to support your team.
