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- Tasks: Manage warranty claims and invoicing for luxury vehicles at Graypaul Birmingham.
- Company: Join Sytner Group, a leader in the automotive industry with 140 UK dealerships.
- Benefits: Enjoy flexible hours, 33 days holiday, gym discounts, and a cycle to work scheme.
- Why this job: Be part of a prestigious brand, develop your skills, and thrive in a supportive environment.
- Qualifications: Previous admin experience is essential; motor industry knowledge is a plus but not required.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Sytner Group currently has an opening for a highly motivated Warranty Administrator to join our prestigious dealership at Graypaul Birmingham. The role is for our Ferrari and Maserati business in Solihull.
As a Warranty Administrator, you will be responsible for costing and invoicing all warranty jobs. You will ensure the accurate submissions of warranty and goodwill claims on a daily basis and ensure recalls are administered and warranty debt is controlled. You will also ensure manufacturer standards are adhered to at all times.
Warranty Administrators work a variety of flexible patterns which can be tailored to the successful applicant's requirements.
About you
Previous experience in an administrative capacity is essential. Knowledge of the motor industry and the Kerridge system would also be advantageous; however, this is not crucial for the right candidate. Ideally, you will have excellent organisational skills and be able to handle conflicting demands whilst able to identify priorities in a highly demanding environment. Excellent interpersonal skills and the ability to develop strong, cooperative relationships with customers and colleagues are also a must.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary/community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes/adjustments to job interviews and the recruitment process.
For more information around reasonable adjustments and the recruitment process please click here.
We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent’ and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Job Type: Part-time
Location Detail: Solihull, West Midlands, B90 4NU
Warranty Administrator, Graypaul Ferrari Birmingham employer: Sytner Group
Contact Detail:
Sytner Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator, Graypaul Ferrari Birmingham
✨Tip Number 1
Familiarise yourself with the motor industry, especially luxury brands like Ferrari and Maserati. Understanding their unique selling points and customer expectations can give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of Sytner Group or similar dealerships. They can provide insights into the company culture and what they look for in a Warranty Administrator.
✨Tip Number 3
Brush up on your organisational skills by practising time management techniques. Being able to demonstrate how you prioritise tasks effectively will be crucial in a fast-paced environment.
✨Tip Number 4
Prepare to discuss your interpersonal skills in detail. Think of examples where you've successfully built relationships with customers or colleagues, as this is key for the role.
We think you need these skills to ace Warranty Administrator, Graypaul Ferrari Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and any knowledge of the motor industry. Emphasise skills like organisation and prioritisation, which are crucial for the Warranty Administrator role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your motivation for applying to Sytner Group and how your skills align with their values and the requirements of the position.
Showcase Interpersonal Skills: In your application, provide examples of how you've developed strong relationships with customers and colleagues in previous roles. This will demonstrate your ability to thrive in a team-oriented environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for the Warranty Administrator role.
How to prepare for a job interview at Sytner Group
✨Show Your Organisational Skills
As a Warranty Administrator, you'll need to juggle multiple tasks. Be prepared to discuss how you've successfully managed conflicting demands in previous roles. Use specific examples to demonstrate your organisational prowess.
✨Familiarise Yourself with the Motor Industry
While knowledge of the motor industry isn't crucial, it can give you an edge. Brush up on current trends and challenges in the automotive sector, especially regarding warranties and customer service.
✨Highlight Your Interpersonal Skills
Strong relationships with customers and colleagues are key in this role. Think of instances where you've built rapport or resolved conflicts effectively, and be ready to share these during your interview.
✨Understand the Kerridge System
If you have any experience with the Kerridge system, make sure to mention it. If not, consider doing a bit of research on it beforehand. Showing initiative in learning about tools used in the industry can impress your interviewers.
